Job Description
Job Description
Overview :
Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service. For this position, we are seeking friendly and upbeat individuals that thrive in a fast-paced work environment and aim to deliver a quality customer experience.
Weekday Evenings + Sat / Sun (All Day)
Responsibilities :
- Greet Guests as they Arrive with a Welcoming and Positive Attitude
- Manage Seating Software by Entering Accurate Guest Information and Updating Table Status
- Communicate Effectively with Front of House Team Members and Managers
- Estimate Accurate Wait Times for Guests based on Current Table Times, Party Size, Wait List, and other Factors
- Use Good Judgment to make Appropriate Accommodations for Guests based on Need
- Bus, Clean, and Sanitize Tables / Chairs / Seats Quickly to Ensure Efficient Seating
- Handle Phone Calls and any Inquiries on Reservations, as Needed
- Direct and Facilitate Carryout Pickup for Guests, as Needed
- Assist Serving Staff when Necessary, with Pre-Bussing Tables and Delivering Food and Beverages to Guests
- Work to Build Relationships with New and Regular Customers
- Maintain Cleanliness and Presentation of the Dining Room, Restrooms, and other Public Areas
- Execute Daily Cleaning Details, as Outlined by the Management Team
Required qualifications :
Previous Customer Service Experience PreferredExceptional Verbal Communication SkillsAbility to Multi-Task in High Volume EnvironmentMust be 16 to applyWhat We Offer :
Competitive WagesWeekly PayFlexible Scheduling to accommodate your work / life balanceEmployee Meal DiscountsPaid Time OffHealth, Dental, Vision, and Short-term Disability Insurance available for full-time employeesPaid Life Insurance for full-time employees401K Retirement Plan with a generous company matchA Fun, Family-Friendly Atmosphere