Join a dedicated healthcare team in the heart of the Midwest region, providing compassionate and efficient orthopedic patient care. This full-time, day-shift role offers an opportunity to support providers and patients in a dynamic clinical environment.
General Summary
The Medical Assistant operates within their scope to deliver patient care as delegated by licensed nurses, physicians, or advanced practice providers. The ideal candidate is organized, professional, detail-oriented, and able to multitask effectively in a fast-paced setting.
Essential Duties and Responsibilities
- Adhere to established safety protocols including infection control and safe patient handling.
- Assist patients by escorting them to exam rooms, obtaining vital signs, EKGs, and verifying medications, allergies, and medical histories.
- Document patient information accurately and promptly in medical records.
- Manage phone communications, including routing messages and assisting with patient inquiries.
- Serve as a liaison between patients and healthcare providers, including communicating test results and assisting with follow-up calls.
- Support medication renewals, authorizations, and administer medications as ordered (oral, IM, SQ).
- Perform point-of-care lab testing and collect specimens for laboratory analysis.
- Schedule appointments, surgeries, and diagnostic procedures as directed by providers.
- Complete necessary paperwork, prior authorizations, and referrals efficiently.
- Maintain supply inventory and ensure exam areas are clean and well-stocked.
- Educate patients on electronic health record portals and assist with enrollment.
- Assist in orienting and training new medical assistants.
- Demonstrate accountability, teamwork, and adaptability while maintaining punctuality and attendance standards.
Education
Completion of an accredited Medical Assistant or Medical Specialist program is required, or equivalent experience. A high school diploma is also necessary.
Experience
At least one year of experience as a Medical Assistant or similar role is preferred but not mandatory. Experience in a medical clinic setting is advantageous.
Certification and Licenses
Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) credential from an accredited organization such as the American Medical Technologist (AMT) is preferred.Basic Life Support (BLS) certification from the American Heart Association is required.Mental and Physical Requirements
This role requires significant mental focus and physical activity including lifting up to 35 pounds, walking, standing, and various movements such as stooping and reaching.
Working Conditions
Frequent exposure to infectious diseases and occasional encounters with challenging individuals may occur. Minimal physical discomfort is expected.