Sr IT Ops Engineer

Senior IT Operations Engineer, IT & Security

Location : Palo Alto, CA (on-site)

About 1X

We’re an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously.

We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That’s why we’re focused on developing friendly home robots designed to integrate seamlessly into everyday life.

We’re looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we’d be thrilled to hear from you and explore how you might contribute to our journey.

Role Overview

We are seeking a Senior IT Operations Engineer to lead the administration, security, and scaling of our IT systems. In this role, you will define best practices, drive automation, and champion Zero Trust principles to ensure our environment remains secure and efficient. You will collaborate closely with security, engineering, and robotics teams to deliver a seamless IT experience that supports the company’s specialized workflows. This is a high-impact role, critical to supporting 1X’s growth and innovation.

Responsibilities

Manage and optimize Google Workspace for enterprise collaboration, security, and automation

Own Okta identity and access management, including SSO, lifecycle automation, and policy enforcement

Administer Microsoft Intune for device compliance, endpoint security, and patch management

Lead Mobile Device Management (MDM) across macOS, Windows, iOS, and Android devices

Develop automation scripts and tooling using Bash, Python, and PowerShell to streamline IT operations

Improve reliability, efficiency, and security by reducing manual processes

Champion Zero Trust principles across identity, endpoints, and networks

Partner with the Security team to align IT operations with compliance and security frameworks

Monitor, investigate, and remediate IT-related security issues

Act as an escalation point for IT issues across the company

Mentor junior IT engineers and help establish best practices

Collaborate with engineering, robotics, and manufacturing teams to ensure IT systems support specialized workflows

Requirements

7+ years of experiences with IT Operations

Experience with Google Workspace administration

Proficiency with Okta for SSO, lifecycle automation, and access policy management

Expertise in Microsoft Intune for endpoint compliance, application deployment, and patching

Knowledge of Mobile Device Management platforms across multiple operating systems

Strong scripting skills with Bash, Python, and PowerShell

Understanding of Zero Trust security concepts

Background in IT operations within high-growth or engineering-heavy environments

Familiarity with endpoint security and compliance best practices

Experience scaling IT infrastructure for hybrid, cloud-first organizations

Proven ability to act as a senior-level escalation point for IT issues

Familiarity with automation and orchestration tools such as Terraform and Ansible

Experience supporting robotics or manufacturing IT environments

Relevant certifications (e.g., Okta, Google Workspace, Microsoft, CISSP)

Benefits & Compensation

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Equal Opportunity Employer

1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.