OR COMM / DATA SUPPORT SPEC - IP SUPPORT

Job Title

Performs OR scheduling duties according to established procedures. Performs data entry on daily charges for OR and Anesthesia patients to ensure proper revenue is applied. Input all OR- and cardiac-patient records from the previous day by 10 a.m. Answers multi-line phone systems. Rotates assignments as needed between front desk, billing, scheduling, floater. Works holidays and weekends, as needed. Is able to work with surgeons, patients, staff, Anesthesia, and families in a professional manner. Be able to cross train. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Education : High-school diploma.

Licensure / Certification / Registry :

Experience :

Three years medical-secretary experience.

Experience with billing process / system desired.

Other Knowledge / Skills / Abilities :

Proficient on 10-key calculator.

Ability to type 30 wpm or one year of experience that illustrates extensive computer use.

Strong communication skills are essential.

Interpret written procedures to make decisions independently.

Dependability a must.

Ability to act as preceptor and meet learning needs of orientee.

Medical terminology preferred.

Responsibilities :

Interacts with a variety of hospital personnel, doctors' offices, patients, and visitors in a manner that enhances delivery of patient care and promotes positive relationships :

• Cooperates with personnel from other departments in a friendly, effective manner.
• Welcomes and directs visitors courteously.
• Answers telephone promptly and identifies unit, self, and job title.
• Uses paging system for physicians, anesthesiologists, and other personnel.
• Uses intradepartmental intercom system.
• Locates surgical personnel upon request.
• Places telephone calls upon request.
• Distributes mail to employee mail boxes.
• Behaves in accordance with hospital guest-relations programs, goals, and MMC Statement of Values.

Processes and communicates information accurately and clearly according to established procedure :

Performs non-clinical nursing tasks according to policy and established procedure :

Maintains unit record according to established procedure :

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values :

Requisition services and maintains supplies and equipment for unit according to need and cost-containment objectives :

Assists in promoting efficient functioning of the unit in the interest of patient care :

Performs secretarial duties and OR scheduling duties according to established procedure and specific instructions of supervisor :

Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.