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Field Service Engineer I

Field Service Engineer I

Southern States, LLCHampton, GA, US
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Job Summary :

  • Perform field service duties associated with installing, adjusting, and complex electrical / mechanical troubleshooting high-voltage switches and switching devices in electric utility substations.
  • The devices include disconnect switches, circuit switchers, load break switches, capacitor switches, circuit breakers, transformers, mobile trailers, ballistic walls, and other products.
  • The ideal candidate will have advanced knowledge of Southern States products and be able to provide technical support to Field Service Technicians.

Essential Responsibilities :

  • Test faulty equipment to diagnose malfunctions, using test equipment or software and applying knowledge of the functional operation of electronic units and systems.
  • Represent Southern States on any site service where an engineering-focused resolution to a problem is necessary.
  • Be able to instruct not only on the installation and adjustment of the equipment but also present a technical presentation on the design of Southern States equipment.
  • Utilize drawings and schematics to troubleshoot, diagnose, and repair equipment.
  • Study blueprints, schematics, manuals, or other specifications to determine installation procedures.
  • Repair or adjust equipment, machines, or defective components, replacing worn parts, such as gaskets or seals in watertight electrical equipment.
  • Utilize precision measuring equipment to test for defective wiring and connections, micrometers to check for excessive wear on parts, and oscilloscopes / analyzers to troubleshoot, align, adjust, and calibrate circuits to diagnose and repair systems effectively.  Maintain equipment logs that record performance problems, repairs, calibrations, or tests.
  • Inspect industrial equipment components for accurate assembly and installation or defects, such as loose connections or frayed wires.
  • Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.
  • Calibrate testing instruments and installed or repaired equipment to prescribed specifications.
  • Examine work orders and converse with equipment operators to detect equipment problems and ascertain whether mechanical or human errors contributed to the problems.
  • Set up and test industrial equipment to ensure that it functions properly.
  • Operate equipment to demonstrate proper use or to analyze malfunctions .
  • Maintains the highest priority on meeting customer expectations.
  • Maintains company property and assets by established policies.

    • Other Responsibilities :

  • When directed, coordinates with and assists other departments in solving problems.
  • Performs all other duties as assigned.

    • Minimum Qualifications :

  • Education : Bachelor’s Degree in a related field.

    • Experience :

  • At least one to five years’ experience working with low-voltage equipment.

    • Travel 65% :

  • Ability to travel domestically and internationally on short notice.
  • Able to do advanced engineering analysis on mechanical and electrical failures in the field.
  • Ability to read wiring schematics.
  • Excellent written and verbal communication skills.  Be self-sufficient at problem-solving.
  • Candidate should have good electro-mechanical aptitude.
  • Reliable and dependable.
  • Able to work with minimal supervision.
  • Professional at all times when representing Southern States.

    • Preferred Qualifications :

  • Experience : Five years’ experience working with high-voltage substation equipment.
  • Knowledge of operating mechanism layouts and designs.    Powered by JazzHR
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