Sales Representative
We are looking for a highly motivated and charismatic person with the desire to provide excellent customer service to join our sales team! This position is responsible for increasing business travel room revenue by growing production of existing special corporate / preferred corporate accounts; and implementing and executing programs for special corporate / preferred corporate transient sales at Magnolia Hotel St. Louis. What's in it for you :
- Discounted commuter or parking benefits
- Marriott and CoralTree Hotel Discounts
- Medical, Dental and Vision Insurance, 401K with match
- Paid Time Off (Up to 10 days in first year)
What you will be doing :
As part of the Sales team, you will make clients feel valued and assist in creating memorable guest experiences.Actively solicits new accounts to meet / exceed goals through telephone sales calls, outside sales calls, site inspections and written communication.Maintain existing relationships with key account contacts by communicating on a routine basis.Prospect local corporate accounts and develop strategies to increase business travel revenues.Work closely with hotel departments to help facilitate services agreed upon by sales office. Communicate both verbally and in writing to provide clear direction.Participate in daily meetings, site inspections, training.Attend trade shows, local events and travel pertinent to the position.Execute marketing programs and promotions as neededReport to Director of Sales & MarketingResponsibilities
Must possess communications skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guestsAdvanced knowledge of sales / hospitality principles and practicesAbility to investigate and analyze current activities or information in the sales / marketing field and make logical conclusions and recommendationsAbility to make decisions based on established policies and proceduresMaximize revenue by selling all facets of the hotel to previous, current and potential clientsUse professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirementsManage accounts ensuring pertinent aspects of solicitation and closing are complete and documentedMaintain hotel relationships with key accounts to increase customer satisfaction and account revenueDevelop and conduct persuasive verbal sales presentations to prospective clientsQualifications
Your experience and skills include :
Understands the overall market, competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.Ability to focus attention on guest needs, remaining calm and courteous at all timesHighly responsible & reliableAble to self-manage and take ownership of assigned tasksEye for detail and highly organizedExcellent communication skills, both written and verbal requiredStrong interpersonal and problem solving abilitiesExperience with Lightspeed PMS preferredExperience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area.Operational knowledge of reservations sales processOperational knowledge of national sales processFamiliar with legal and contractual agreements