IT Support Technician
VirtualVocationsBuffalo, New York, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an IT Support Technician to join their Operations team.
Key Responsibilities
Receive, triage, and analyze IT service requests and incidents, providing onsite and remote support
Perform systems administration in Office 365, Active Directory, and other applications
Assist in managing and maintaining IT infrastructure and contribute to internal knowledge bases and reports
Required Qualifications, Training, and Education
U.S. citizenship with eligibility for a Secret clearance
General knowledge of IT systems, including Windows 10 and desktop support
General knowledge of networking and audio-visual support
Ability to investigate IT support requests independently and follow established processes
Must achieve a Security+ certification within the first 12 months of hire
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It Support Technician • Buffalo, New York, United States
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