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Project Manager / Business Analyst

Project Manager / Business Analyst

Crescens Inc.Trenton, NJ, US
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Job Description

Job title : Project Manager / Business Analyst

Location : Trenton, NJ (Hybrid)

Duration : 12 months

Note : Hybrid role requiring 3 days onsite / 2 days remote — No exceptions.

Job description : Position Overview

This individual will balance program office priorities with development team execution, ensuring that requirements are clear, backlogs are streamlined, features are delivered on time, and bugs are resolved promptly.

Success in this role requires excellent communication, resilience, and the ability to transform competing demands into an actionable, well-managed roadmap.

Key Responsibilities

  • Serve as the primary liaison between the program office, stakeholders, and development teams, ensuring alignment despite competing priorities.
  • Partner with developers to ensure requirements are clearly understood , features are developed, and bugs are fixed within agreed timelines.
  • Facilitate Agile ceremonies , including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and defect triage sessions.
  • Work closely with the program office to streamline and prioritize the product backlog, clarify requirements, and remove blockers.
  • Coordinate with internal teams, third-party vendors, and leadership for the flawless execution of projects.
  • Review vendor Statements of Work (SOWs) and provide recommendations and feedback to the CIO.
  • Prepare and manage project budgets ; recommend adjustments where necessary.
  • Maintain and update project epics, user stories, and tasks in Jira , ensuring clarity and accountability.
  • Generate reporting and updates for the client and internal leadership .
  • Lead business analysis efforts for Phase 3 of the Student Longitudinal Data Systems project, including student and staff data collection requirements.
  • Conduct stakeholder meetings to gather, document, and validate requirements.
  • Translate business needs into actionable user stories for Agile delivery.
  • Evaluate business processes , identify gaps, and recommend improvements or solutions.
  • Demonstrate leadership across the full software development lifecycle (SDLC) in both Agile and Waterfall environments.

Qualifications

  • 7+ years of combined experience in project management and business analysis supporting software development projects.
  • Strong understanding of the SDLC and Agile methodologies .
  • Proven ability to manage difficult stakeholders , resolve conflicts, and build consensus in challenging environments.
  • Hands-on experience with Jira or similar project management tools, including backlog management and defect tracking.
  • Familiarity with testing tools and practices to support QA efforts.
  • Excellent communication, facilitation, and interpersonal skills for engaging both technical and non-technical stakeholders.
  • Highly organized, detail-oriented , and capable of managing multiple priorities simultaneously.
  • Demonstrated success in vendor management and providing executive-level reporting .

    • Preferred Skills

  • Experience with Salesforce (CRM, Service Cloud, or custom applications).
  • Exposure to data warehousing and reporting tools (e.g., Snowflake, Tableau).
  • Familiarity with AWS cloud services for hosting and data integration.
  • Prior experience in the education sector or with statewide longitudinal data systems is a plus.

    • Required Skills :

  • Project Management & Business Analysis
  • Gathering, Documenting, and Analyzing Requirements
  • User Story Creation & Agile Delivery
  • Agile Methodologies (Scrum, Kanban)
  • Backlog Management (Jira or Similar Tools)
  • Stakeholder Communication & Management
  • Cross-Functional Team Collaboration
  • Risk Analysis & Mitigation
  • UAT & Test Case Development
  • Executive-Level Reporting
  • Organization & Prioritization
  • Salesforce (CRM, Service Cloud, Custom Applications)
  • Data Systems & Reporting (Snowflake, Tableau)
  • AWS or Other Cloud Services
  • Education Sector Experience
  • Vendor & Contract Management (SOWs, Budgets)
  • Conflict Resolution & Negotiation
  • Change Management Awareness
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