Job Description
Job Description
Are you a people-focused professional who thrives in a fast-paced healthcare environment? CMU Health is seeking a Check-In Associate to serve as the first point of contact for patients in our Surgery Department. If you have a warm personality, strong organizational skills, and a passion for delivering excellent service, we want to hear from you!
What You’ll Do
- Greet and direct patients and visitors in a courteous and helpful manner
- Register patients and verify insurance and demographic information in Epic
- Schedule appointments according to departmental protocols
- Collect co-pays and prior balances, ensuring accurate posting
- Answer incoming calls and route messages appropriately
- Prepare charts and assist with patient flow to ensure a seamless check-in experience
What We’re Looking For
High school diploma or equivalent requiredCustomer service experience in a fast-paced settingProficient with computers; experience with Epic or similar systems preferredExcellent verbal and written communication skills with a respectful and inclusive approachPrior medical office or healthcare experience a plusWhy CMU Health?
Supportive, team-oriented environmentMeaningful work that impacts patient care from the very first interactionCompetitive compensation and a robust benefits packageMake a difference from the front desk. Apply today and be the friendly face that welcomes patients to CMU Health.
CMU is an AA / EO institution, providing equal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.