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Bagel Chef - General Manager
Bagel Chef - General ManagerSouthern Proper Hospitality Group • Chicago, IL, United States
Bagel Chef - General Manager

Bagel Chef - General Manager

Southern Proper Hospitality Group • Chicago, IL, United States
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Base pay range

$85,000.00 / hr - $100,000.00 / hr

Overview

Job Title : General Manager / Bagel Chef. This is a hot new / proven bagel concept. The role leads a scratch-based kitchen, builds a team, trains and mentors, and drives culinary excellence in a fast-paced operation. The manager oversees front-of-house and back-of-house operations, implements culinary standards, rolls out projects, and ensures DOH guidelines are followed while inspiring the team to work toward a better food future.

You Will

  • Responsible for the entire shop operation, including P&L responsibilities such as food cost management, labor efficiency, guest experience, and building top-line sales.
  • Collaborate with the Bagel Sous on QA processes and convert guest feedback into actionable insights for the team.
  • Manage new initiatives and scheduled launches within the shop while instilling an entrepreneurial spirit in your team.
  • Monitor the shop's operational flow, ensuring culinary and DOH standards / protocols are followed and executed.
  • Manage all problems with technology, systems, and / or offsite ordering platforms; be proactive in troubleshooting and handle moving pieces.
  • Be the face of hospitality by interacting with guests and delivery drivers to provide exceptional service and train concierge roles to do the same.
  • Ensure all employee relations conversations, including performance and development conversations, are documented and communicated to HR.
  • Manage recruitment needs for your restaurant by interviewing, hiring, and onboarding new culinarians.
  • Review and collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.
  • Communicate daily across various systems and conduct pre-shifts and leadership meetings to keep the team informed on updates and goals.
  • Uphold PopUp Bagel's anti-discrimination and anti-harassment policies.
  • Other duties may change or be assigned at any time with or without notice.

You Have

  • 3 - 5 years minimum kitchen or operational restaurant management experience.
  • A passion for authentic, good food and the leadership skills to operate a scratch-based, ever-changing kitchen.
  • The willingness to roll up your sleeves and pitch in wherever necessary.
  • The demonstrated ability to motivate and develop a high-performing team.
  • The discipline to create systems and organization within fast-changing environments.
  • Excellent communication skills and an eye for detail.
  • Strong computer skills and the ability to navigate multiple digital ordering systems.
  • Ability to learn technological platforms and work systematically with them.
  • Familiarity with restaurant costing and inventory software.
  • The ability to perform physical requirements of the position (frequently lift up to 25 pounds and occasionally up to 50 pounds) with or without reasonable accommodations.
  • The desire for professional improvement and the process of learning.
  • The drive to network and build strong ties in the restaurant’s community.
  • The ability to take many variables to find the best solution to a problem.
  • Your Department of Health and / or ServSafe certification.

    • Reports to : VP of Restaurant Operations

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Management and Manufacturing

    • Industries

  • Hospitality

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