Executive Housekeeper

Director Of Housekeeping

Lead the Housekeeping Team to excellence and make a lasting impact in a hotel that values your leadership and expertise

Title : Director Of Housekeeping

Location : Houston, TX

Reports To : Executive Chef

Compensation Range : $55,000-65,000

The purpose of the Director Of Housekeeping is to manage our housekeeping department in accordance with established guest service, cleanliness, and sustainability standards.

Essential Job Functions

• Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
• Plans, organizes, and assigns the cleaning of all guest rooms and public areas.
• Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with AGM and GM.
• Maintain accountability for all supervisors and room inspectors.
• Ensures that all housekeeping team members have been thoroughly trained and are consistently following service standards and procedures.
• Develops and executes incentives and programs that promote positive team members relations.
• Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
• Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
• Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
• Ability to interpret and perform intermediate computer functions.
• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
• Work as Manager on Duty, when necessary.
• Ensures compliance with all applicable laws and regulations.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.

Supporting Property Operations Function(s)

Managing and Monitoring Activities that Affect the Guest Experience

Career Development Opportunities :

Position Requirements

Work Environment and Context

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from : 2025-09-12

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.