Sales Operations Manager

A company is looking for a Sales Operations Manager to oversee and scale critical policies and governance frameworks for its global sales organization.

Key Responsibilities

Govern and maintain core sales policies, ensuring clarity, fairness, and global consistency

Lead the account dispute process, resolving ownership conflicts in a timely manner

Identify and redesign governance systems to scale with company growth, introducing automation and AI-enabled solutions

Required Qualifications

6+ years of experience in Sales Operations / Revenue Operations and Renewals Strategy roles, preferably in a SaaS environment

Proven ability to drive improvements in sales workflows through cross-functional project management

Expertise in Salesforce.com and related sales tech tools; experience with Renewals or Customer Success teams is a plus

Strong organizational skills and business judgment with a track record of leading complex projects

Bachelor's degree from a top university; focus in business, finance, economics, or engineering preferred