HPC Supercomputer Hardware Administrator, Onsite, Spring, Texas

Overview

HPC Supercomputer Hardware Administrator, Onsite, Spring, Texas. This role is designed as onsite with the expectation of primarily working from an HPE partner / customer office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud. Our culture values varied backgrounds and supports flexibility to manage work and personal needs. We are a force for good and encourage growth and bold moves together. Open up opportunities with HPE.

Job Description

As an HPC Supercomputer Hardware Administrator / Engineer at Hewlett-Packard by HP, you will work with cutting-edge technology to implement and maintain high-performance computing systems essential to our business operations. We are seeking a self-motivated problem-solver with strong communication skills and a desire to continually learn.

Location : Spring, Texas. You will support HPE Cray supercomputers at a mission-critical Oil and Gas customer, reporting daily and working onsite at the customer's site. You will be part of the customer's HPE site team, collaborating with the customer and remote HPE teams.

Location details : Spring, Texas. US Citizenship required. Onsite full-time work required. This role requires daily in-person attendance at a non-HPE worksite. This is not a remote or hybrid position.

Responsibilities

• Report daily to, and physically work at, the customer's site.
• Identify, analyze, diagnose, troubleshoot and repair hardware issues with emphasis on responsiveness and communication.
• Engage in technical problem solving across multiple technologies.
• Create and own service tickets via Salesforce and update through closure.
• Gather data, perform analysis, and escalate problems to higher-level product support groups to ensure timely resolution of system or customer issues.
• Verify and implement detailed technical solutions to problems.
• Participate as part of a team and maintain good relationships with team members and customers.
• Maintain onsite part inventory.
• Occasional travel for training as required.

Knowledge and Skills

Education and Experience Required

What We Can Offer You

Health & Wellbeing : Comprehensive benefits for team members and their loved ones. Personal & Professional Development : Programs to help you reach career goals. Unconditional Inclusion : We are inclusive and value varied backgrounds, with flexibility to manage work and personal needs.

Let's Stay Connected

Follow HPE Careers on social channels to see the latest on people, culture and tech at HPE.

Additional Information

Salary range : USD 60,800.00 – 140,400.00 annually. HPE is an Equal Employment Opportunity employer and supports veterans, individuals with disabilities, and LGBT communities. We do not discriminate on the basis of race, gender, or any other protected category. We strive to be an inclusive global team that represents our customers and drives innovation.

J-18808-Ljbffr