Human Resources Assistant

Imperial DistributorsWorcester, MA, US

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At Imperial, supporting our team members is essential. Are you passionate about people, making a meaningful impact in the workplace, detail-driven, and ready to launch or grow your career in Human Resources? As an HR Assistant, you'll play a vital role in supporting daily HR operations, employee engagement, and administrative functions that keep our team running smoothly. This is more than just a paperwork role — it's your chance to make a real impact on company culture, help shape the employee experience, and be part of a collaborative, fast-paced HR team where your voice matters. If you're organized, proactive, and eager to learn, we'll provide the tools, training, and support to help you thrive and grow in your HR career.

About Imperial (IDI)

Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we've helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options.

What sets us apart? Our singular focus is on providing retailers with the value, innovation, and differentiation they need to thrive in today's dynamic marketplace.

Our Mission prioritizes people, embraces change, and fosters growth. And our Vision is to redefine partnership with a lasting impact on our customers, communities, and the industry. At the center of it all is our amazing team

Join the Imperial Team : Where Excellence Meets Partnership

Reporting to the HR Manager, the HR Assistant, will be the key point of contact for our team members — providing guidance, answering questions, and helping create a positive and supportive work environment. In this role, you'll assist with day-to-day HR operations, onboarding, recordkeeping, and employee engagement efforts, ensuring every team member feels heard, valued, and supported. This is an excellent opportunity for someone who is organized, approachable, and eager to grow their HR career while contributing to a culture where employees can do their best work.

Schedule : 8 am - 5pm, Monday - Friday

Hourly Rate, based on experience : $17-$20 per hour

Essential Responsibilities :

Under the direction of the Human Resources Manager, provides administrative support to human resources function as needed (e.g. correspondence generation, personnel file maintenance, HRIS entry and reporting).
Assists with the recruiting process; including scheduling of applicants, informing applicants of the outcome of their interviews, completing pre-hire paperwork (running background and administering drug testing).
Complete onboarding process for all new hires; ensuring all required employment and benefits documentation and information are complete and processed efficiently and effectively; including participating in new hire orientation, and other duties as requested.
Coordinates processing of all associated documents to finance to ensure the processing of UKG information and payroll deduction changes that result from changes of employment status, change of hours, etc., are handled with accuracy and as needed.
Maintains employee personnel files, appropriate benefit files; and files all requested documents accurately into personnel files.
Keeps management advised of potential problem areas and recommends / implements solutions as appropriate.
Plan and coordinate companywide engagement activities / programs (Food events, Coin Program, Referrals, etc.)
Assist with Company Function Planning (Annual Awards Banquet; Holiday Party).
Provides backup to other Human Resources staff as needed.
Participates in special projects as needed.
Performs other duties as assigned.

Qualifications

At least two years of experience in Human Resources; administrative assistant in a business setting

Bilingual (Spanish) preferred, but not required (ability to read and write)

Positive attitude, professional, productive team player

Ability to be flexible, well organized and detail-oriented.

Ability to handle confidential matters in a mature and responsible manner

Excellent verbal and written communication skills to work with all levels of staff and management.

Excellent computer skills; proficient in Microsoft Office.

Experience working with UKG Software a plus.

Highly organized, detail oriented, and ability to multi-task.

Ability to manage multiple projects with competing priorities and deadlines.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Why Join Us

Growth Culture : Opportunities for professional advancement

Employee Perks : Discounted product store, food events, and summer food trucks

Comprehensive Benefits : Health, dental, vision, 401(k), PTO and more

A full comprehensive job description will be available during the interview process, this is a condensed job posting.

Qualifications Experience

Preferred

At least two to four years' experience in Human Resources, clerical role or a business setting

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Human Resource Assistant • Worcester, MA, US