Assesses the needs of prospective patients and phone callers to ensure their referral to the service or resource that best address their needs.
KEY RESPONSIBILITIES :
- Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
- Collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural and anticipated discharge needs; conducts screenings or assessments to determine needs of treatment.
- Facilitates the patient's access to the appropriate level of care and setting.
- A ssumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients.
- Establishes and maintains effective working relationships with physicians and health professional affiliates, healthcare facilities, and nursing staff.
- Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person - documenting such.
- Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
- Makes appropriate interventions during assessments, and crisis situations with clients, family / friends and other professional staff.
- Assesses need for involuntary hospitalization evaluation and contacts county crisis team, law enforcement or L2K certified AVDMH employee as needed to ensure the safety of client and others.
- Enters the data of calls and assessments in the computer system in a timely manner.
- Documents physician’s phone orders
- Assists clients who are not admitted into a program with follow through of clinical referrals and recommendations.
- Provides pertinent clinical information to physician and program staff who will be reviewing the patient, to ensure a smooth transition for the patient.
- Maintains knowledge of legal guidelines pertaining to EMTALA / COBRA and abuse / neglect reporting.
Schedule is Friday, Saturday, Sunday from 10 : 00am - 10 : 30pm
Requirements
Current valid Nevada State RN License requiredInpatient experience preferredCurrent CPR certificationBenefits
A full benefits package is available the first of the month following just one month of employment!
Desert Parkway offers competitive benefits to include :
Medical insurance (three plans to choose from)Dental insurance (two plans to choose from)Vision insurance401K Retirement PlanHealthcare spending accountDependent care spending accountPTO Plan with holiday premium payDiscounted cafeteria meal planLife insurance (including plans for spouse and children)Short- and long-term disability (with additional buy-in opportunities)Pet InsuranceIdentity Theft Insurance