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General Manager

General Manager

The MulberryLos Angeles, CA, US
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About The Mulberry

Opening November 2025 in the heart of Sawtelle, The Mulberry is a modern Korean American restaurant reimagining the neighborhood bistro. Our opening team brings deep culinary pedigree from Benu, Marea, Daniel, French Laundry, abc Jean-Georges, 53 at MoMA, and the world of Anthony Bourdain.

Our menu blends Korean heritage with precise technique and seasonal California ingredients, emphasizing fermentation, fire, and flavor. Dishes are playful yet grounded, honoring tradition while offering bold new interpretations of Korean American comfort food.

The dining room, designed in collaboration with Matt Winter, evokes swanky elegance and warm hospitality. Guests can expect a full bar, a curated wine list, and a standout pastry program.

At our core, The Mulberry is about respect, joy, and intention. We're building a tight-knit kitchen culture that values excellence, pride, and shared ambition. This is a rare opportunity to join one of LA’s most anticipated openings from the ground up.

The General Manager is the operational and cultural leader of The Mulberry’s front-of- house, responsible for delivering exceptional guest experiences, fostering a high-performance and supportive team environment, and driving operational excellence to meet financial, service, and brand goals. This role leads the daily activities of all front-of-house operations and employees in accordance with company policies and procedures, working in close partnership with the Executive Chef to ensure a seamless and successful operation. The GM serves as the bridge between ownership, the culinary team, and the FOH staff, maintaining alignment on vision and execution. They interact with guests, employees, and leadership in a professional, courteous, and hospitality-forward manner to create a joyful and memorable dining experience for all.

Key Responsibilities

  • Guest Experience & Service Standards
  • Lead FOH operations with hands-on presence.
  • Anticipate and accommodate guest needs.
  • Oversee dining room and FOH–BOH coordination.
  • Uphold and improve service standards, training, and SOPs.
  • Manage reservations, guest communication, and VIP relations.
  • Monitor feedback, resolve complaints, and drive continuous improvement.
  • Grow private dining, events, to-go, and delivery.
  • Protect and enhance The Mulberry’s brand.
  • Ensure DOH and sanitation compliance.
  • Staff Leadership & Development
  • Lead hiring, onboarding, training, and scheduling.
  • Coach and develop FOH employees with clear expectations.
  • Conduct reviews, reward and discipline as needed.
  • Maintain training materials and service manuals.
  • Communicate daily with managers and BOH leadership.
  • Lead pre-shift, trainings, and team meetings.
  • Foster a respectful, professional, team-oriented culture.
  • Operations & Compliance
  • Oversee FOH service, take-out, and events.
  • Ensure compliance with all laws, health codes, and policies.
  • Maintain mechanical systems, equipment, and furniture.
  • Ensure FOH standards are followed.
  • Observe service, provide feedback, and uphold hospitality standards.
  • Financial & Inventory Management
  • Manage P&L, labor, and COGS with Executive Chef.
  • Control food, beverage, and labor costs to meet targets.
  • Oversee purchasing of FOH supplies and smallwares.
  • Use operational systems (payroll, inventory, purchasing).
  • Maintain budgets within guidelines.
  • Beverage Program Oversight
  • Partner with Bar Manager on beverage program, training, and inventory.
  • Oversee purchasing, recipes, and specials.
  • Train staff on beverage service standards.
  • Participate in daily beverage preparation as needed.
  • Teamwork & Professionalism
  • Collaborate across FOH and BOH for smooth operations.
  • Lead by example with knowledge, professionalism, and positivity.
  • Represent The Mulberry and its partners with integrity.

Qualifications

  • Minimum 5 years of leadership experience in high-volume, high-quality restaurants.
  • Proven ability to build, inspire, and manage teams.
  • Strong business acumen with experience in budgeting, P&L management, and labor controls.
  • Highly organized, self-motivated, and proactive with exceptional attention to detail.
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Passion for hospitality, food, and beverage.
  • Proficiency in POS systems, reservation platforms, and restaurant technology.
  • Proficiency in Google Workspace (formerly G Suite).
  • Strong people management skills and ability to conduct competitive analysis and forecasting.
  • Creative problem-solving abilities.
  • Experience executing high-volume service and large-scale events.

    • Working Conditions

  • Ability to stand, lift, and bend for extended periods of time.
  • Ability to lift up to 50 lbs.
  • May require tasks involving repetitive motion.
  • Exposure to hot kitchen elements and cleaning materials.
  • Ability to remain focused and perform in a fast-paced, constantly evolving environment.
  • Flexible schedule availability, including days, evenings, weekends, and holidays.

    • Compensation & Benefits

  • This is a full-time, exempt position.
  • The Mulberry is a non-tipping establishment. Compensation includes base salary plus eligibility for a discretionary, performance-based bonus system.
  • Salary : $85,000–$110,000 / year, based on experience
  • Medical and dental insurance with an employer contribution (eligibility begins after standard waiting period).
  • Optional vision coverage
  • Employer-provided life and disability insurance
  • Paid time off (PTO) in accordance with California law and company policy
  • Opportunities for advancement in a growing concept
  • Employee Dining Discount

    • Equal Employment Opportunity

    The Mulberry is proud to be an equal opportunity employer. We welcome and consider all applicants without regard to race, color, religion, gender, gender identity, gender expression, national origin, age, disability, medical condition, genetic information, veteran status, marital status, sexual orientation, or any other legally protected status.

    To Apply

    To apply, please submit your resume along with a brief note sharing your interest in joining The Mulberry team.

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    General Manager • Los Angeles, CA, US