Network Operations EngineerOracle • Ireland, WV, US
Network Operations Engineer
Oracle • Ireland, WV, US
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job_description.job_card.job_descriptionUsing existing procedures and tooling, develop and safely complete network changes Mentor, onboard and train junior engineers Participate in operational rotations providing break-fix support Identifying actionable incidents using monitoring systems, strong analytical problem-solving skills to mitigate network events / incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors Provide on-call support services as needed, job duties are varied and complex, needing independent judgment Join major event / incident calls, use technical and analytical skills to resolve network issues that impact Oracle customers / services Fault handling and escalation - Identifying and responding to faults on OCI's systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution The role includes collaborating with networking automation services to integrate support tooling and frequently developing scripts to automate routine tasks Preference for individuals with experience in scripting and network automation - Python, Puppet, SQL, and / or Ansible You will use automation to complete work and develop scripts for routine tasks Lead technical projects such as the development and improvement of runbooks and methods of procedures, driving high visibility technical projects and onboarding and training new team members Assists in the implementation of short, medium, and long-term plans to achieve project objectives, and regularly interacts with senior management or network leadership to ensure team objectives are met Proficient knowledge in the following protocols : BGP / OSPF / IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS Proficient knowledge in the following networking protocols : TCP / IP, VPN, DNS, DHCP, and SSL Competent in at least 2 of the following network technologies : Juniper, Cisco, Arista, InfiniBand, firewalls, switches and circuit management Strong analytical skills and ability to collate and interpret data from various sources Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly Experience working in a large ISP or cloud provider environment Exposure to commodity Ethernet hardware (Broadcom / Mellanox) Cisco and Juniper certifications are desired Highly motivated and self-starter Bachelor's degree is preferred with at least 2-3 years of network-related experience Strong oral and written communication skills Excellent time management and organization skills Comfortable and able to deal with a wide range of issues in a fast-paced environment Excellent organizational, verbal, and written communication skills Experience with Incident Response plans and strategies Have worked with large enterprise network infrastructure and cloud computing environments, supporting 24 / 7 and willing to work in rotational shifts in a network operations role
We are seeking skilled and proactive engineers with 2-3 years of experience to join our Global Network Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network issues and operates 24x7x365 to ensure the reliability and efficiency of our physical network infrastructure. The team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations.
Our primary objectives are :
- Ensure maximum possible service availability and performance
- Deliver premier customer service
- Provide comprehensive support to our Engineering and other Operational and technical teams
These objectives translate into a broad and dynamic scope of responsibilities for the GNOC team. Engineers will have the capability to centrally manage OCI's networks and implement automated solutions to address common operational challenges efficiently.
Qualifications
Career Level - IC2
Responsibilities
RESPONSIBILITIES : NOC Operations
Automations / Scripting
Project Management
Technical Qualifications
Networking
Soft Skills & Other Desired Experience
J-18808-Ljbffr
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Network Engineer • Ireland, WV, US
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