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Senior People Experience Generalist, NA

Senior People Experience Generalist, NA

Vantage Data CentersPharr, TX, US
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Senior People Experience Generalist

The Senior People Experience Generalist is the primary HR presence at our new data center location, supporting employees and leaders through both the initial construction phase and the ongoing operational phase once the site is fully functional. This role combines day-to-day HR administration with proactive employee engagement, culture development, and relationship-building to ensure a positive and productive workplace from day one.

In addition to site-based responsibilities, the Senior People Experience Generalist will provide support and coordination for HR Business Partners, assisting with program rollouts, data gathering and reporting, employee communications, and follow-up on action plans. The scope of this support will adapt to site needs and evolving business priorities.

Key Responsibilities :

Employee Engagement & Culture Building :

  • Serve as a visible, approachable HR partner at the site, fostering relationships with employees and leaders across all phases of the site's lifecycle.
  • Lead and support location-specific engagement activities, recognition programs, and culture-building initiatives.
  • Champion a culture of safety, respect, inclusion, and collaboration.
  • Act as a pulse-check for employee sentiment, providing feedback and insights to leadership to inform action plans.

Employee Lifecycle Support :

  • Support onboarding activities led by the Learning & Development team by coordinating logistics, providing local introductions, and serving as an on-site resource for new hires.
  • Provide HR support for off boarding, leaves of absence, benefits changes, and other employee life-cycle events.
  • Partner with Local Campus Officer Manager (if applicable), L&D and Talent Acquisition to ensure a smooth transition from hiring to full integration into the workplace.
  • Employee Relations & Policy Guidance :

  • Serve as the first point of contact for employee relations concerns, conducting intake and escalating to appropriate HR or Employee Relations team members.
  • Advise employees and managers on policy interpretation and application, ensuring consistency and compliance.
  • Support for HR Business Partners :

  • Coordinate with HRBPs to support strategic initiatives, people-centric programs, and site-level actions.
  • Assist in preparing reports, data analysis, and presentation materials.
  • Help implement HR programs and follow up on site-specific deliverables.
  • Facilitate communication between HRBPs and employees / managers to ensure clarity and alignment.
  • HR Systems & Data :

  • Maintain accurate employee records in the HRIS and ensure timely updates to payroll and benefits teams.
  • Monitor and report on site-specific HR metrics such as retention, turnover, and engagement participation.
  • Programs & Initiatives :

  • Support company-wide HR initiatives at the local level, adapting them to the needs of the site.
  • Assist with local wellness, DEI, and community engagement programs.
  • Partner with site leadership to support change management and employee communication.
  • Compliance & Risk Management :

  • Ensure adherence to federal, state / provincial, and local employment laws as well as safety regulations relevant to both construction and operational environments.
  • Maintain knowledge of evolving HR best practices and legal requirements.
  • Qualifications :

  • 35 years of HR experience in a generalist or specialist role; experience in field-based, industrial, or operational settings preferred.
  • Proven ability to foster culture and engagement in evolving or high-change environments.
  • Knowledge of U.S. employment law; Canadian knowledge a plus.
  • Proficiency with Workday and HR reporting.
  • Strong interpersonal skills with the ability to build trust across diverse employee groups.
  • Resilience and adaptability in dynamic settings.
  • Travel required is expected to be up to 20% but may increase over time as the business evolves.
  • Additional duties as assigned by Management.
  • Core Competencies :

  • Communicates Effectively : Developing and delivering multi-mode communications that convey clear understanding of the unique needs of different audiences.
  • Relationship Builder : Develops genuine connections with employees across all functions.
  • Culture Champion : Shapes a positive and inclusive workplace culture at every stage.
  • Adaptability : Transitions smoothly between construction and operational environments.
  • Problem-Solving : Delivers practical, people-focused solutions.
  • On-the-Ground Presence : Maintains visibility and accessibility for all employees.
  • Collaborator : Works effectively with HRBPs, L&D, and cross-functional partners to achieve shared goals.
  • Physical Demands and Special Requirements :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and / or move up to 25 pounds.

    Additional Details :

  • This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
  • Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.
  • We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

    Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

    Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

    Vantage Data Centers is an Equal Opportunity Employer

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    People Generalist • Pharr, TX, US

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