A company is looking for a Member Experience (MX) Agent - Contract.
Key Responsibilities
Provide customers a seamless support experience
Follow up with customers post-enrollment to ensure continued value from their coverage
Assist customers in navigating the healthcare system using proprietary tools
Required Qualifications
Licensed insurance agent
Experience with Healthcare.gov or state-based exchanges
Experience using Zendesk
5+ State Licenses
Knowledge of ancillary insurance products
Licensed Insurance Agent • Glendale, Arizona, United States