Guest Service Agent - Limelight Aspen - Winter

Guest Service Agent - Limelight Aspen - Winter

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.

Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028).

The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager.

Applications for this position will be accepted until October 26, 2025.

Essential job functions / key responsibilities include :

• Pick up and deliver guests to various local locations as scheduled by the front desk
• Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
• Know about all daily hotel functions, locations, and times for appropriate guest direction
• Maintain constant communication with front desk for itinerary changes and guest requests
• Check inside and out of vehicles for cleanliness
• Clean inside and outside of vehicles when needed
• Check all essential fluids including oil and brake fluid and check the tire pressure
• Report any problems with the vehicles to guest services manager
• Follow baggage tagging procedures and ski storage procedures
• Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
• Maintain a high standard of cleanliness in the lobby and luggage storeroom
• Fill out vehicle maintenance checklists as directed
• Report all accidents accurately filling out incident reports immediately
• Assist front desk in locating lost baggage through airlines and guest services desk at airport
• Other duties as assigned

Education & experience requirements :

Knowledge, skills & abilities :

Work environment & physical demands :

Job benefits :

Aspen One is an equal opportunity employer (Minority / Female / Disabled / Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.