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Personal Banker/Teller
Personal Banker/TellerPNC • Mountain Lakes, NJ, US
Personal Banker / Teller

Personal Banker / Teller

PNC • Mountain Lakes, NJ, US
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Full Time Branch Sales & Service Regional Resource Team

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Full Time Branch Sales & Service Regional Resource Team within PNCs Northwest Region Retail Banking organization, you will be based in Mountain Lakes, NJ. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC employees take pride in our reputation and to continue building upon that we expect our employees to be :

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

As a Full Time Branch Sales & Service Regional Resource Team, your responsibilities will include :

  • Managing the customer experience by identifying opportunities to improve a customers financial wellbeing and create loyalty while increasing share of wallet.
  • Driving proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement.
  • Creating customer loyalty and growing customer share of wallet through a differentiated customer experience.
  • Applying product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
  • Managing risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
  • Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .

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    Personal • Mountain Lakes, NJ, US

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