Email Marketing Data & Reporting Specialist

Email Marketing Data & Reporting Specialist

Volunteer | Remote | Flexible schedule

Who We Are

At Creshendo, we believe everyone deserves the chance to belong, rebuild, and rise. In partnership with displaced communities, we co-create solutions by listening deeply, collaborating intentionally, and centering lived experience.

Driven by integrity, empathy, and curiosity, we design bold, inclusive programs that reimagine what’s possible for displaced communities. If you’re passionate about challenging the status quo and driving meaningful change, you’ll feel right at home here.

Why This Role Matters

Email is one of our most important tools for building relationships. As our

Email Marketing Data & Reporting Specialist , you’ll help ensure our messages truly resonate by tracking performance, analyzing engagement, and turning numbers into insights that guide strategy. Your work will make sure every email builds trust, connection, and deeper community impact.

What You’ll Be Doing

You’ll maintain accurate subscriber lists, tagging, and segmentation, helping us reach the right audiences.

You’ll monitor deliverability, bounces, and unsubscribes, ensuring list health.

You’ll build weekly, monthly, and campaign-level reports, supporting smarter decisions across teams.

You’ll benchmark performance against nonprofit standards, identifying opportunities for growth.

You’ll analyze audience engagement trends, guiding personalization and stronger segmentation.

You’ll collaborate on A / B testing strategies, contributing to more effective campaigns.

You’ll identify ways to improve donor journeys and automated flows, helping us connect with care.

What You Bring

A mindset for creative problem-solving. You enjoy trying new things.

Openness to diverse perspectives. You know the best ideas come from collaboration.

Experience with email platforms (Mailchimp, HubSpot, ActiveCampaign, etc.).

Familiarity with data visualization tools (Google Data Studio, Tableau, Looker, etc.).

Strong analytical, problem-solving, and data storytelling skills.

Ability to present insights clearly to non-technical stakeholders.

Passion for mission-driven work and measurable impact.

What You’ll Gain

The chance to shape how Creshendo connects with its community.

A role where your insights translate into real-world outcomes.

Experience bridging fundraising, marketing, and storytelling through data.

Collaboration with a supportive, global, mission-driven team.

Portfolio-ready reporting and analysis tied to meaningful social impact.

How We Work

We operate with a G.Y.S.T. mindset : clarity over chaos, consistency over perfection, action over ego. If you’re someone who follows through, communicates clearly, and cares about doing things well, you’ll feel at home here.

How to Apply

Send a short email to hr@creshendo.org with :

Why this role excites you

Your resume

(Optional) An example of reporting or analysis you’ve done