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AVP, Fraud Detection, Analysis and Technology

AVP, Fraud Detection, Analysis and Technology

SynchronyChicago, IL, US
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Overview

AVP, Fraud Detection, Analysis and Technology. The AVP, Fraud Detection, Analysis and Technology is part of the Fraud Detection and Analysis Team tasked to drive fraud mitigation through the detection and related reduction of fraud risks. The AVP, Fraud Technology, Analysis and Technology will be part of a multi-faceted team in operating fraud technology solutions which will assist company fraud teams in identification, investigation, mitigation and prevention of fraud.

Job posting reference : JOB_POSTING-3-74705-12

Essential Responsibilities

  • Fraud investigation and detection background with strong understanding of fraud trends within financial / card industry, technology systems, analytics and investigations.
  • Knowledge of systems to include data storage, operational systems and processes, fraud strategies (including acquisition, authentication, transactional, payment, check kiting, investigative processes, internal fraud) and related regulatory requirements and laws impacting these processes.
  • Work cross-functionally to achieve Special Investigations Team (SIT) and Credit Risk goals regarding stated initiatives.
  • Regularly interact with SIT Field Investigators and Analysts, Fraud / Credit Risk Teams and Analytics and technology teams in supporting efforts to identify fraud, fraud actors and rings.
  • Utilize Neo4j and other Synchrony SIT tools to operationalize and execute detective strategies to identify internal and external fraud impacting Synchrony, including light Cypher coding for Linkurious queries and translation of analytical results for escalation to SIT investigators and Fraud Strategy teams.
  • Assist investigators and strategy teams in detecting and researching anomalies within card and bank platforms.
  • Utilize the Neo4j platform and advanced analytics to develop and implement sophisticated strategies for early identification of fraud patterns.
  • Assist in analytical investigations through review and analysis of NEO4J and Linkurious, creating comprehensive reports detailing key elements of the analysis.
  • Identify fraud threats or trends targeting Synchrony Bank with the goal of proactively preventing loss.
  • Collaborate with Law Enforcement (SIT) analysts, Fraud technology and Analytics teams to identify intelligence and establish analytics rules to create linkage with case management tools.
  • Identify emerging fraud threats or trends to Synchrony Bank and coordinate cross-functionally with Fraud Strategy and Authentication, AML / BSA, and other groups to address issues.
  • Review system alerts and intel to identify emerging fraud threats or trends to Synchrony Bank.
  • Perform other duties and / or special projects as assigned.

Qualifications / Requirements

  • Bachelor's degree with minimum 24 months in fraud investigations with emphasis on analysis; or, in lieu of Bachelor's degree, a minimum of 5 years experience leveraging data and statistical tools to identify trends in a financial / banking risk function.
  • 2+ years designing fraud detection strategy, investigating fraud cases, or providing technical support in a fraud detection process.
  • Minimum 5 years experience using SAS, SQL, Python, Cypher or similar.
  • Desired Characteristics

  • Working knowledge of fraud detective technology tools and experience leveraging Cypher, Splunk, SPL, Tableau and / or SIEM.
  • Understanding of analytical tools and data compilation (SAS, ODS queries, data warehouse queries).
  • Understanding of analytics, machine learning and graph data science.
  • Highly analytical, detail-oriented with problem-solving skills and a practical approach.
  • Strong project management and communication skills.
  • Ability to define complex issues clearly despite incomplete information; thrives in fast-paced environments and adapts to change.
  • Highest level of professional integrity and ability to maintain confidentiality.
  • Strong interpersonal and verbal communication skills; experience leveraging fraud / risk statistical models to identify outliers.
  • Graduate degree in Mathematics, Applied Statistics, or Data Science (preferred).
  • Grade / Level

    Grade / Level : 11

    Compensation

    The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.

    Eligibility & Compliance

  • You must be 18 years or older.
  • You must have a high school diploma or equivalent.
  • You must be willing to take a drug test, submit to a background investigation and fingerprints as part of onboarding.
  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles; after meeting time-in-position, there is a minimum 6 months before posting for future roles. Employees level 8 or greater must have at least 18 months’ time in position before posting. All internal employees must meet performance expectations and have manager / HR approval to post.
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    Our Commitment

    When you join us, you’ll be part of an inclusive culture where your skills, experience, and voice are valued. We’re building a future where we belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in ERGs to learn and grow.

    Reasonable Accommodation Notice

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply or perform your job. Examples include changing the application process or work procedures, providing documents in alternate format, using a sign language interpreter, or using specialized equipment.
  • If you need special accommodations, please call the Career Support Line at 1-866-301-5627 (8am – 5pm CST, Mon–Fri).
  • Job Family Group

    Data Analytics

    Note : This refined description focuses on the primary Fraud Detection role and removes unrelated job postings and extraneous headings.

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