Service Writer
We are seeking a friendly and organized
Service Writer
to join our team. As the key link between customers and technicians, you’ll ensure a smooth service experience from start to finish — greeting guests, writing repair orders, explaining services, providing cost estimates with guiding customers towards recommendations, and keeping customers updated from drop-off to pick-up.
What We Offer
401(K)
Dental Insurance
Employee discount
Health Insurance
Health Savings Account
Life Insurance
Paid Time Off
Vision Insurance
Disability Insurance
Paid Training
What You’ll Do :
Greet customers and listen to their vehicle concerns
Write accurate repair orders and explain recommended services
Explain and sell recommended services
Communicate updates between customers and technicians
Ensure services are completed on time and to customer satisfaction
Maintain strong customer relationships through clear communication and follow-up
What We’re Looking For :
Previous customer service or automotive service experience preferred
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
A positive, customer-focused attitude
About Beechmont Automotive Group
Beechmont Automotive Group is a leading service provider in the Cincinnati area, committed to excellence in automotive repair and customer care. We value teamwork, integrity, and growth—and we’re proud to support our employees with the tools and training they need to succeed.
Beechmont Auto is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under applicable laws.
Employment is contingent upon successful completion of a motor vehicle report (MVR) check, background check, and drug screening.
Service Writer • Cincinnati, OH, United States