Part-Time Advisement Assistant

Description

The Part-Time Academic Advisement Assistant provides front-line support to students seeking academic advising services, helping to foster a welcoming and student-centered environment within the Office of Academic Advisement. The assistant serves as the first point of contact for students, faculty, and visitors, offering general information, scheduling assistance, and administrative support to ensure a smooth advisement experience.

This is a part-time position working up to 25 hours per week.

Examples of Duties

• Greet and assist students in person, by phone, and via email, delivering timely and courteous service.
• Provide accurate information about academic advisement, registration procedures, and college resources.
• Schedule student appointments, triage walk-ins and calls, and verify whether a student can be seen by an advisor before directing individuals to the appropriate advisor, office, or resource.
• Support student enrollment by scheduling New Student Orientations and directing students to appropriate staff upon arrival.
• Maintain student files and records in compliance with institutional practices and privacy standards.
• Guide students in navigating college web resources, including course registration, financial aid status checks, term billing, and payment information.
• Prepare documents, forms, and other communications with a high degree of accuracy and perform routine clerical tasks to support the advisement team.
• Assist with departmental projects, events, and outreach activities related to student retention and success, both in person and virtually.
• Perform additional duties as assigned to support the Office of Academic Advisement.

Minimum Qualifications

If certain conditions exist, this position requires you to have access to personal technological equipment and capabilities to perform your duties. Supplemental Information

COVID-19 vaccination is a requirement for all positions at Rowan College of South Jersey. New hires are expected to be fully vaccinated before beginning work at the College. For more information about RCSJ’s vaccine requirements, visit the RCSJ Coronavirus Updates website for the latest information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Affirmative Action / Equal Opportunity Employer

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.