Talent.com
Call Center Representative for Optometry Clinic on Brodie Lane

Call Center Representative for Optometry Clinic on Brodie Lane

ELITE VISON GROUP LLCAustin, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Benefits / Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities

Job Summary

We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

  • Receive inbound calls and place outbound calls
  • Identify the reason for the customers call, collect relevant information and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Upsell products and services when appropriate
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge

    • Qualifications

  • High school diploma / GED
  • Previous experience as a Call Center Representative or in a similar role is preferred
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
    • serp_jobs.job_alerts.create_a_job

    Call Center Representative • Austin, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Call Center Representative

    Call Center Representative

    VirtualVocationsAustin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Call Center Representative.Key Responsibilities Manage inbound and outbound calls, ensuring proper screening, transferring, and resolution of inquiries Process, schedu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Elections Call Center Representative

    Elections Call Center Representative

    Government JobsAustin, TX, US
    serp_jobs.job_card.temporary
    Temporary Election Call Center Worker.These informative and friendly workers answer inbound calls from the general public and election workers. They provide information about voter eligibility, assi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Service Specialist - Medical Front Office

    Patient Service Specialist - Medical Front Office

    Select Medical HoldingsGeorgetown, TX, US
    serp_jobs.job_card.full_time
    Patient Service Specialist (Pss).Baylor Scott & White Institute for Rehabilitation.Georgetown, TX (Northwest clinic).Hours : vary between Monday - Friday 7am - 7pm. Compensation depends upon candidat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Support Representative

    Patient Support Representative

    VirtualVocationsAustin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Support Center Representative.Key Responsibilities Meet performance goals in patient satisfaction, accuracy, quality, and attendance Provide services to custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Call Center Representative

    Lead Call Center Representative

    VirtualVocationsAustin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Call Center Representative.Key Responsibilities Respond to complex customer inquiries via phone, email, or other channels Assist with escalated calls and provide ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Call Center Representative

    Remote Call Center Representative

    VirtualVocationsAustin, Texas, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Call Center Representative to qualify leads and fulfill client expectations.Key Responsibilities : Utilize computer and telephone equipment to contact prospects and gene...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Ocular Specialty Representative

    Ocular Specialty Representative

    TradeJobsWorkForce78722 Austin, TX, US
    serp_jobs.job_card.full_time
    Ocular Specialty Representative Job Duties : Uses independent judgment and discretion to determine the most effective stra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    ChaseSourceAustin, TX, US
    serp_jobs.job_card.full_time
    Bilingual Call Center Representative.Must be available to work any 8-hour shift between 7 : 00 AM and 7 : 00 PM, Monday through Friday. In-office only (local candidates must live within commuting distan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Healthcare Service Representative

    Healthcare Service Representative

    VirtualVocationsAustin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Service Representative I for the Patient Access Center, working remotely.Key Responsibilities : Schedule and confirm appointments efficiently while handling c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech HealthcareAustin, TX, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Specialist

    Call Center Specialist

    United Heritage Credit UnionAustin, TX, US
    serp_jobs.job_card.full_time
    Location : This position will be working remotely on Mondays, Wednesdays, and Fridays and will be working in person at our Headquarters location in North Austin on Tuesdays and Thursdays.Schedule : F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Contact Center Representative

    Patient Contact Center Representative

    VirtualVocationsAustin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Contact Center Representative - PRN Days.Key Responsibilities Answer incoming and make outbound patient calls regarding billing inquiries and collection activit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Medical CSR

    Remote Medical CSR

    VirtualVocationsAustin, Texas, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Medical Customer Service Representative.Key Responsibilities Handle high volume inbound calls and make outbound calls as needed Provide accurate information to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Healthcare Interpreter

    Healthcare Interpreter

    Dell Medical SchoolManchaca, TX, United States
    serp_jobs.job_card.full_time
    The Department of Internal Medicine at the Dell Medical School is looking for a Designated Healthcare Interpreter.The designated healthcare interpreter interprets all aspects of patient care and ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Call Representative

    Patient Call Representative

    VirtualVocationsAustin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Patient Call Representative.Key Responsibilities Handle inbound and outbound calls to assist patients with inquiries and issues Provide one-call resolution ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Bilingual Patient Support Center Representative

    Bilingual Patient Support Center Representative

    Texas Health ActionAustin, TX, US
    serp_jobs.job_card.full_time
    Bilingual Patient Support Center Representative.Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Service BDC Agent - Lost Pines Toyota

    Service BDC Agent - Lost Pines Toyota

    Lost Pines ToyotaBastrop, TX, US
    serp_jobs.job_card.full_time
    Business Development Center (BDC) Representative - Service.The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Wellness Services Representative

    Bilingual Wellness Services Representative

    VirtualVocationsAustin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Wellness Services Representative to assist members from a remote call center.Key Responsibilities Conduct inbound calls for health and wellness incentive programs Summ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Client Service Representative

    Client Service Representative

    Central Texas Veterinary Specialty & Emergency Hospital- Round RockRound Rock, TX, US
    serp_jobs.job_card.full_time
    Central Texas Veterinary Specialty & Emergency Hospital is looking for a Client Care Representative to Join Their Team in Round Rock!. The Client Care Representative plays an integral role in the Ad...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Territory Sales Representative

    Territory Sales Representative

    Alleviation Enterprise LLCLeander, TX, US
    serp_jobs.job_card.full_time
    Alleviation is expanding our sales team tailored for individuals who crave autonomy, value work / life balance, and seek continuous growth opportunities. We hold firm to the belief that our culture of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day