Technical Consultant (A / V Media Services)

Technical Consultant

The Technical Consultant role at Baylor Scott & White The Heart Hospital is a member of an A / V team that manages and supports a wide range of multimedia functions including live surgical streaming, virtual meetings, educational conference production, and professional photo / video content creation and editing to enhance communication, training, and outreach.

Essential Functions of the Role :

Executes live surgical case streaming for both internal collaboration and external educational purposes, maintaining high-quality transmission standards

Manages live educational conference events, providing full A / V support from setup to execution

Creates and edits original video content for training, education, and promotional use within the hospital system.

Provides liaison support with Information Technology and Audio-Visual vendors and contractors, ensuring the support of managed services in assigned areas.

Provides ongoing technical support to customers, developing procedures as needed.

Researches technological solutions and methods of application delivery to satisfy business requirements.

Belonging Statement :

We believe that all people should feel welcomed, valued, and supported, and that our workforce should be reflective of the communities we serve.

Qualifications :

EDUCATION - Associate's or 2 years of work experience above the minimum qualification

EXPERIENCE - 5 years of experience

Preferred Skills / Abilities :

Adept in video editing, graphic design, and Adobe Suite

Working knowledge of WordPress

Knowledge of technical stage lighting and light computer programs

Knowledge of audio / sound equipment, including operation of sound board and microphones during live events and / or meetings

Ability to troubleshoot problems in all technical areas during meetings / events, including video, audio, or lighting issues

Strong attentiveness and detail-oriented

Commitment and ability to work in and contribute to overall staff in team-based environment