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Bilingual Front Desk
Bilingual Front DeskLegacy Community Health • Houston, TX, US
Bilingual Front Desk

Bilingual Front Desk

Legacy Community Health • Houston, TX, US
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Benefits Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location :

  • Legacy Santa Clara - 5616 Lawndale St.

Houston, TX 77023 Bilingual Front Desk - Job Overview Schedule :

  • 7 : 30AM-4 : 30PM Welcome to a role that sits at the heart of our community-focused mission.
  • As a Bilingual Front Desk Clerk at Legacy Community Health, you will be the friendly face and reassuring voice that patients first encounter, setting the stage for a meaningful healthcare experience.
  • Be the welcoming presence that greets our patients with warmth and kindness.
  • Shape first impressions and foster positive patient-provider relationships.
  • Contribute to a team that values collaboration, support, and personal growth.
  • Play a vital role in our mission-driven work to enhance community healthcare.
  • Enjoy a supportive environment that encourages work-life balance and personal development.
  • Key Responsibilities Answer incoming calls and ensure they are routed properly.
  • Perform client intake and notify staff of client arrivals.
  • Enter patient information accurately into our databases.
  • Assist with the management of volunteers alongside the volunteer coordinator.
  • Follow appointment and cash handling procedures as established by management.
  • Maintain a neat and orderly clinic lobby.
  • Process lab results as assigned by the Practice Manager.
  • Participate in the Performance Improvement Program to enhance service quality.
  • Promote effective working relations and teamwork.

    • Work within a primary care medical home, applying a team-based approach to care.

  • Attend safety training programs and adhere to safety procedures.
  • Report any safety concerns promptly and follow exposure control plans.
  • Minimum Qualifications High school graduate or equivalent required.
  • Possess a pleasant, professional, and articulate phone voice.
  • Ability to multi-task and handle multiple calls or patients simultaneously.
  • Efficient and accurate data-entry skills are essential.
  • Proficiency in computer use and experience with multi-line phones or switchboards.
  • Basic math and filing skills may be required.
  • Capability to manage multiple deadlines and make decisions efficiently.
  • Bilingual in English / Spanish is preferred, enhancing communication with diverse patients.
  • About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.
  • With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities.
  • By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.
  • At Legacy, we know our success is powered by our people.
  • We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.
  • Explore our open positions and see if a career at Legacy is right for you.
  • At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do.

    • To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

  • Approachable & Collaborative We bring our expertise without ego.
  • In a collaborative healthcare environment, humility fosters trust and teamwork.
  • Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help.

    • We stay grounded in our purpose :

  • to serve patients and communities with compassion and humility.
  • Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement.
  • Our employees take initiative, embrace challenges, and go the extra mile to support our mission.
  • Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
  • Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill.
  • Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism.
  • They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
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    Bilingual Front Desk • Houston, TX, US