Healthcare Customer Support Specialist
VirtualVocationsErie, Pennsylvania, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Healthcare Customer Support Specialist to assist a leading health insurance customer.
Key Responsibilities
Operate on multiple computer applications to assist calls and provide exceptional customer service
Accurately enroll members, make changes to membership records, and resolve discrepancies in the enrollment system
Complete projects in established timeframes and maintain cultural sensitivity while addressing member needs
Required Qualifications
Must have healthcare experience and customer service background
Ability to operate multiple computer applications effectively
Willingness to learn and apply new skills as customer expectations change
Reside in D.C., MD, or VA
Must be available for onsite orientation in D.C. or Baltimore, MD
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Customer Support Specialist • Erie, Pennsylvania, United States
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