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Linen Services Supervisor

Linen Services Supervisor

Children's Healthcare of AtlantaAtlanta, GA, US
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Environmental Services Manager

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture : People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Ensures high-quality linen distribution throughout the system by employing efficient scheduling, comprehensive training, diligent follow-up, and robust data management. Uphold the mission, vision, and values of Children's Healthcare of Atlanta by adhering to regulatory standards and ensuring the maintenance of accurate records across the system. Proactively support initiatives that ensure safe patient care and services, promoting a secure environment at Children's Healthcare of Atlanta.

Experience :

  • 3 years of experience in a leadership role
  • 1 year of housekeeping or linen experience within a healthcare setting

Preferred Qualifications :

  • Associate degree
  • Education :

  • High school diploma or equivalent
  • Certification Summary :

  • No professional certifications required
  • Knowledge, Skills and Abilities :

  • Excellent communication, organizational, and leadership skills
  • Ability to work without direct supervision
  • Ability to coordinate work schedules and effectively utilize manpower to accomplish required tasks and projects
  • Ability to apply judgment and make sound decisions
  • Ability to balance a hectic workload and manage multiple priorities
  • Ability to pay strong attention to details
  • Ability to identify problems, brainstorm possible solutions, communicate and act quickly, solve the problem, and prevent the problem from recurring
  • Ability to utilize Microsoft Office and computer applications
  • Job Responsibilities :

  • Engage in continuous evaluation and enhancement of care and service quality.
  • Oversee daily organizational operations and manage linen department activities to maintain linen quality.
  • Monitor inventory levels to ensure adequate supply and submit daily linen orders to the processing plant.
  • Prepare and distribute month-end linen usage reports to management.
  • Manage cost-effective linen allocation throughout the facility, providing detailed monthly cost-analysis reports.
  • Enforce work rules consistently and equitably.
  • Clearly communicate and enforce policies and assignments with accountability.
  • Assume department head responsibilities in the absence of Facilities Management Operations.
  • Conduct timely and equitable quality improvement inspections monthly.
  • Interface with internal and external customer groups, offering personalized attention and responding promptly to needs and requests.
  • Support and embody the philosophy of family-centered care.
  • Educate employees on departmental goals and responsibilities, clarifying their roles.
  • Stay visible and available to staff, actively engaging, offering support, addressing concerns, and recommending improvements.
  • Evaluate workloads, organize job schedules, assignments, and procedures efficiently.
  • Remove obstacles or escalate issues to appropriate leaders.
  • Follow up on reported problems and complaints, identify root causes, and ensure prompt resolution.
  • Evaluate employee performance and conduct timely annual reviews.
  • Meet all in-service requirements.
  • Must have reliable transportation for facility movement.
  • Capable of creating, analyzing, and interpreting data effectively.
  • Primary Location Address

    1571 Northeast Expy NE

    Job Family

    Environmental Services

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    Supervisor • Atlanta, GA, US