Patient Contact Specialist

A company is looking for a Patient Contact Specialist I to support patient access and care through appointment scheduling and information management.

Key Responsibilities

Schedule, cancel, and confirm medical appointments based on patient preferences and physician guidelines

Respond to non-scheduling inquiries and route calls appropriately

Collect and maintain accurate patient registration and insurance information

Required Qualifications

High School Diploma or Equivalent (GED) required

Minimum of 1 year of related work experience required

Proficiency in computer operations and ability to navigate multiple software applications

Familiarity with medical terminology preferred

Ability to work in a remote environment with specific workspace and internet requirements