AI Operations Lead

Job Description

Job Description

Tagup is a defense technology company founded at MIT that is redefining logistics superiority with next-generation AI. We’re growing rapidly and are looking for change-makers passionate about delivering innovative technologies to solve the most challenging problems in the world’s highest stakes environments. This is an exciting opportunity to engage in meaningful work that strengthens national security and contributes to the success of U.S. and allied forces. Join us in shaping the future of defense logistics for a safer tomorrow.

We are seeking an AI Operations Lead to design, build, and manage internal tools and AI services that power Tagup’s business operations. In this role, you’ll partner closely with leadership and cross-functional teams to define key metrics, integrate data sources, and create scalable systems that improve visibility and decision-making. You’ll be central to ensuring our business runs with clarity and speed, driving efficiency through automation and actionable insights.

What You'll Do

• Develop and maintain internal applications that track business, engineering, and operational performance
• Build and optimize data pipelines that integrate information from finance, product, and operations systems
• Partner with leadership to define key performance indicators (KPIs) and translate them into measurable, real-time dashboards
• Automate recurring workflows and reporting tasks to improve efficiency and reduce manual effort
• Ensure data quality, reliability, and accessibility across teams
• Act as the primary technical point of contact for internal analytics and tooling needs
• Collaborate with engineering to align internal tools with broader platform and product strategies

What We’re Looking For

Salary

The estimated salary range for this position is between $105,000 and $135,000 annually. We strive to provide a competitive salary and benefits package that aligns with our employees’ experience and qualifications. Our primary objective is to attract and retain top talent, and we firmly believe in compensating our employees fairly for their invaluable contributions.

As a rapidly expanding technology company, we extend part-ownership to all team members through an Employee Stock Option Plan. Additionally, we offer comprehensive health insurance benefits, access to the company’s 401K plan, and foster a team-oriented work environment with regular company outings!

Why Join Us?

Joining Tagup means becoming part of a fast-growing, mission-driven company at the forefront of defense innovation. You’ll play a pivotal role in shaping the systems that drive our business, ensuring teams have the tools and insights they need to succeed. This is your chance to combine technical expertise with operational impact, working on projects that directly support national security and critical defense logistics. If you want your work to make a difference and grow alongside a company redefining what’s possible with AI, this is the place for you.

Tagup is an equal opportunity employer and individuals seeking employment with us are considered without regard to race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.