Talent.com
Customer Service Representative

Customer Service Representative

David's BridalNorth Attleboro, MA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor / Manager. The CSR supports the welcome desk, cash wrap, systems / processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist tasks and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
  • Part Time Benefits Include :

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
  • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range of $15-18 / hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • North Attleboro, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget GroupBoston, MA, US
    serp_jobs.job_card.full_time +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium may Apply.Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Raven RidgeWoburn, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We are seeking a temporary dedicated and customer-oriented individual to join our team as a Customer Service Representative for our fencing company.The primary respo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative- Edenred US

    Customer Service Representative- Edenred US

    Reward GatewayBoston, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Edenred, together with Reward Gateway, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    AptivWarwick, RI, US
    serp_jobs.job_card.full_time
    Customer Support Representative.The incumbent in this position is responsible for interacting with customers to provide information in response to inquiries about products and services, processing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    MidasMalden, MA, US
    serp_jobs.job_card.full_time
    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative I

    Customer Service Representative I

    Salem Hospital NSMCSomerville, MA, US
    serp_jobs.job_card.full_time
    Patient Billing Solutions Team Member.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to ad...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Cushman & WakefieldNeedham, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Randstad USAProvidence, RI, United States
    serp_jobs.job_card.full_time
    SEASONAL DURING OPEN ENROLLMENT.Join a nationally respected healthcare organization with over 90 years of service and a legacy of clinical excellence, innovation, and patient-centered care.Recogniz...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative, Implants

    Customer Service Representative, Implants

    Dentsply SironaWaltham, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Dentsply Sirona is looking for an experienced and talented Customer Service Representative to join our team. This individual will be responsible for providing delight...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative (816510)

    Customer Service Representative (816510)

    EquusProvidence, RI, US
    serp_jobs.job_card.full_time
    Customer Service Representative.In this Customer Service role, you will be an integral part of the Operational team.As the initial contact in our primary office location, you will be responsible fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative - Manufacturing

    Customer Service Representative - Manufacturing

    Emerson ElectricMansfield, MA, US
    serp_jobs.job_card.full_time
    The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Tokio Marine HCCWarwick, RI, US
    serp_jobs.job_card.full_time
    As the nation's original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Robert HalfFayville, MA, US
    serp_jobs.job_card.full_time
    Robert Half's client in Southborough MA is looking for a Customer Service Representative to assist in preparing for a company wide event at the end of January!. Data entry (Maintain call log).Sa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Pharmaceutical Customer Service Representative

    Pharmaceutical Customer Service Representative

    RandstadBedford, MA, US
    serp_jobs.job_card.full_time
    Join a pioneering biomedical company at the forefront of developing innovative diagnostics and targeted therapeutics.Our work empowers healthcare professionals to find, fight, and follow diseases, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    PSG Global SolutionsMansfield, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.At Real we're always looking for new and ambitious people to help deliver exceptional service levels, change the lives of the candidates we represent and partner wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    EcoShield Pest SolutionsWinchester, MA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative - Hybrid

    Customer Service Representative - Hybrid

    RandstadWorcester, MA, US
    serp_jobs.job_card.full_time
    Randstad in partnership with The Hanover Insurance Group are actively seeking an Associate Adjuster to join their Auto team in Worcester, MA starting in on a temp to hire basis.The Hanover Insuranc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative (Providence)

    Customer Service Representative (Providence)

    Randstad USAProvidence, RI, US
    serp_jobs.job_card.part_time
    SEASONAL DURING OPEN ENROLLMENT.Join a nationally respected healthcare organization with over 90 years of service and a legacy of clinical excellence, innovation, and patient-centered care.Recogniz...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget GroupEast Boston, MA, US
    serp_jobs.job_card.full_time +1
    Job Opportunity At Avis Budget Group.Monthly Commission Opportunity Shift Premium may Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative II

    Customer Service Representative II

    StaplesFramingham, MA, US
    serp_jobs.job_card.full_time
    Staples is business to business.Our customer service team supports our company through their confidence, knowledge and commitment to our customers. We're passionate about understanding customer need...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30