Regional Director

Description

Job Overview :

As the Regional Director you will partner with the VP of HOA Operations to lead, mentor and guide talented and dedicated on site teams to ensure properties are maintained and operated according to the Board and community’s objectives.

Compensation : $85k annually

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities :

• Lead, develop, coach, and guide Community Managers, General Managers, Building Engineers, and on-call teams.
• Oversee and manage your own portfolio of communities, ensuring operational excellence, financial health, and resident satisfaction.
• Build and maintain strong relationships with board members through regular communication and engagement.
• Collaborate with support staff and Community Managers to ensure exceptional service delivery and adherence to company standards.
• Attend Board meetings and provide strategic input and guidance alongside Community Managers.
• Review and provide feedback on board packets, meeting minutes, notices, mailings, and other community communications.
• Provide expert support and recommendations related to association financials, budgets, and forecasting.
• Handle escalated homeowner or board concerns with professionalism and effective problem-solving.
• Conduct regular property visits to assess performance, identify improvement opportunities, and ensure compliance with policies and standards.
• Manage and monitor communities on the watch list, implementing corrective action plans as needed.
• Partner with internal teams to recruit, onboard, train, and develop associates for long-term success.
• Participate in developer transition meetings and support transition-related tasks for new communities.
• Support and collaborate with business development efforts to attract and secure new management opportunities.

Skills and Qualifications :

Education and Experience :

Physical Requirements :

Supervisory Responsibility : Yes

Work Location : Scottsdale Corporate Office; 9000 E Pima Center Pkwy Scottsdale, AZ 85258; Other various work locations to include on site communities

Work Hours : Monday – Friday, 8 hours per day with some evenings and weekends as needed to attend board meetings and community events.

Travel Requirements : Some local travel to high rise communities with use of personal vehicle.

What We Offer :

About Us :

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit  https : / / www.fsresidential.com / arizona /

Disclaimer :

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.