A company is looking for a RevOps Manager focusing on post-sales operations.
Key Responsibilities
Implement post-sales strategy, processes, and procedures to enhance customer experience
Own and manage a framework for measuring and tracking post-sales metrics and KPIs
Utilize customer data for forecasting, predictive modeling, and driving customer satisfaction
Required Qualifications
5+ years in an operations or strategy role focused on customer success and professional services
Strong analytical skills with experience in data and metrics for decision-making
Understanding of customer success tools such as CRMs and BI tools
Experience in building and implementing customer success strategies
Experience working in a SaaS or software development environment
Revenue Manager • Yonkers, New York, United States