Primary Responsibilities :
Quality Management System
- Lead by example, demonstrate core values daily
- Promote continuous improvement
- Promote Risk-based thinking
- Interpret and implement ISO 9001 standards
- Coordinate and support surveillance and recertification audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Facilitate Management Review meetings
- Maintain the quality metrics dashboard spreadsheet monthly
- Maintain the ISO QMS board postings
- Manage internal audit process
- Analyze data to identify areas for improvement in the quality system
- Develop, recommend, and monitor corrective and preventive actions
- Facilitate CAPA and OFI review meetings
- Quality records retention and control
- Maintain calibration program for measuring equipment and schedule annual calibration
- Monitor risk management activities (ISO 9001 : 2015)
- Promote a quality culture
Internal Quality
Determine personnel resource needs for the inspection functionManage the quality function budgetSelect quality equipment and inspection tools, and software, to support the inspection teamAim to make production employees responsible for managing their own quality standards, i.e. QATS and FVMT Guidelines and Workmanship StandardsIdentify quality training needs and organize training to meet quality standardsIssue quality alertsMRB InputSupport continuous improvement activitiesSupplier Quality
Support Purchasing in supplier selectionsWork with suppliers to ensure quality requirements are metVisit suppliers to conduct supplier quality auditsCommunicate when suppliers are not meeting quality standards, and actions to be takenCustomer Quality
Support customers' supplier auditsInvestigate customer complaints and non-conformance issues, and root cause customer returnsDevelop and implement customer corrective actionsSend out customer questionnaires every 18 monthsMaintain customers' quality notes matricesDrive quality into project activities to ensure product meets customers' requirementsTraining and Development
VT Level II certification and maintenance for the inspection teamRomer CMM training for the inspection teamRecommends development training for the quality teamImprove self through training and developmentSecondary Responsibilities :
Manage and administer the Welder Workmanship Training programAssist CWI in the development of weld procedures and welder qualificationsMaintain schedules for welder continuity quarterly and annual vison examsMaintain schedule for annual weld machine calibrationsManage welding qualification-related costsAssist with review of specifications and customers' deliverables requirementsDevelop forms, checklists, process flow diagrams, etc., as needed to improve performance designated areasPerform CWI as neededAnswer technical questions from the inspection teamServe as a resource for other departmentsWork with manufacturing department leaders to improve quality and reduce reworkServe as member of management safety teamEducation :
Bachelor's degree in Quality Engineering, Manufacturing Engineering, Operations, Business Administration, or similar / related program requiredIn lieu of Bachelor's degree, a combination of an Associate degree with proven work experience in the metal fabrication industry with hands on operation and supervision responsibilities in multiple fabrication processes may be substituted; specifically in quality, welding, machining, and finishing operationsExperience :
Production or engineering experience in a custom sheet metal fabrication business is desiredFive plus years' experience in managing or supervising quality assurance and quality control in a manufacturing settingFamiliarity with welding, fabrication, and machining specifications preferredKnowledge of metals and raw materials along with the understanding of production processes, and costs of manufacturing is a plusGood analytical and problem-solving skillsKnowledge of industry principles such as lean manufacturing and six sigma methodologies is preferredSpecialized Experience :
Knowledge and application of ISO 9001 : 2015 StandardProficiency in Word, Excel, Microsoft Outlook, and an enterprise resource planning (ERP) systems; Infor CloudSuite Industrial (SyteLine) preferredAccurate manufacturing blueprint reading experience requiredWorking knowledge of American Welding Society and Military welding procedures and specifications preferredExcellent communication skills at all levels within an organization