System Administrator

JOB SUMMARY

SEEL is seeking a dedicated

Systems Administrator

to oversee and

maintain

the company's IT infrastructure. In this role, you will

be responsible for

ensuring the reliable delivery of IT systems and providing responsive, high-quality support to SEEL staff and users. This position is key to

maintaining

smooth daily operations and supporting our technology-driven environment.

DUTIES AND RESPONSIBILITIES

System & Network Oversight

Oversee maintenance of all SEEL desktop, laptop, server, and networking systems

Manage updates, configurations, and integrations for the Microsoft 365 (O365) platform

Provide initial and ongoing support for network security practices

Install, configure, and test new software and hardware

Install software patches, updates, and system upgrades

Install and

maintain

new, replacement, or upgraded hardware

IT Support & User Services

Act as the primary point of contact for infrastructure-related issues

Respond to IT support requests via phone, email, and work order system

Provide technical training and support to end users

Resolve desktop and laptop issues, including occasional off-hours support

Follow standard operational procedures for system support

Document, track, and

monitor

the performance of client systems

Procurement & Vendor Relations

Perform purchasing duties for IT infrastructure, following SEEL's procurement procedures

Provide input during the annual IT budgeting process

Act as the secondary contact for external IT vendors and service providers

Develop specifications, research products, and recommend

new technology

acquisitions

QUALIFICATIONS

Education & Experience

Associate's degree

with

3+ years of relevant IT experience

Experience working in

multi-user, multi-site desktop / laptop environments

Minimum

2 years of experience

with LAN / WAN networks, including

Cisco

and

FortiGate

firewalls, routers, and switches

Experience working with

highly available

and redundant network environments

Technical Skills

Strong working knowledge of

Windows OS versions

and

Microsoft Office Suites

(2000, 2003, 2007)

Proficient in

Microsoft 365

and

Exchange Online

Skilled in supporting

local and network printers

Familiarity with

remote access tools

such as VPN, dial-up, and cellular connections

Experience with

client support

, including software installations and troubleshooting

Comfortable working with

server and networking equipment

, including SAN, VLANs, switches, routers,

Wi-Fi

, and Exchange servers

Experience applying

OS patches

, upgrades, and configuring / administering IT services

Capable of

installing, rebuilding, and configuring servers

, storage, and peripherals to meet operational needs

Conduct daily

system and security monitoring

to ensure system integrity and

identify

potential intrusions

Perform daily

backup operations

, including media handling, off-site rotation, and recovery procedures

Professional Competencies

Demonstrated ability to

communicate effectively

, both verbally and in writing

Excellent

customer service skills

; consistently sets a high standard for service

Ability to build and

maintain

strong working relationships

with colleagues, vendors, and users

Viewed as a

subject matter expert

in infrastructure by peers and staff

Experience

negotiating cost-effective agreements

with IT and facilities vendors

Familiarity with the

ITIL framework

is a plus

Certifications (Preferred)

Microsoft Certified Professional (MCP)

CompTIA A+

CompTIA Network+

Other applicable industry certifications

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