Service Leader

Overview

Join to apply for the Service Leader role at Chipotle Mexican Grill

THE OPPORTUNITY : The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He / she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.

What You'll Do

• In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to : making sure great tasting, high quality food is served
• Help to resolve food quality issues
• Support food safety including : hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Help to resolve customer incidents and work to ensure positive customer experiences
• Help to monitor crew breaks, shift changes, shift meetings, and line schedules
• Develop and cross-train all front of house Crew
• Assist with Crew performance reviews
• Develop future Service Leaders
• Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
• Ensure office equipment remains in working order and that office supplies are ordered as necessary
• Ensure the proper quantity of supplies are available as needed

What You'll Bring To The Table

What's In It For You

Who We Are

Chipotle Mexican Grill, Inc. (NYSE : CMG) is cultivating a better world by serving responsibly sourced, real food with wholesome ingredients. Chipotle operates restaurants in the United States, Canada, the United Kingdom, France and Germany. For more information or to place an order online, visit www.chipotle.com.

Equal Opportunity Employer — Chipotle is an equal opportunity employer that values diversity at all levels. Qualified applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and / or state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation to complete an application or participate in the hiring process.

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