Customer Experience Representative- Visual Merchandising Job at Indigo in Short

Overview Customer Experience Representative - Visual Merchandising

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

What You’ll Do Support the daily operations of the store before opening - 6AM start time

Use merchandising standards to create a visually appealing, stimulating store

Create a warm and welcoming environment in our stores

Add joy to our customers' lives

Leverage our product to tell stories

Curate specific product collections for each customer you meet

Leave a lasting impression

Engage and connect with our customers on the floor

Role model Indigo’s High Performance Characteristics

Seek information regarding new products, promotions and programs

Contribute to an environment where everyone knows their health and safety is a top priority

Respond to customer feedback in a timely manner and hold self and others accountable

Own self-development and provide continuous feedback to colleagues and Leadership Team

Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications Experience in specialty retail or a retail environment preferred

Background or interest in art, design or fashion merchandising preferred

Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store

Demonstrated commitment to creating an exceptional employee and customer experience

Ability to be mobile on the sales floor for extended periods

Ability to lift medium to large items, up to 40 pounds, with proper safety techniques

Availability to work a flexible schedule, including early mornings

Previous experience in retail visual merchandising or operations strongly preferred

Equal Opportunity Indigo is committed to fostering diversity and inclusion and values your unique background, experiences and perspectives. Accommodation is available upon request during the recruitment process.

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