Blood Drive Volunteers Needed (Customer Service)

Blood Drive Volunteer

As the face of Vitalant blood drives, the Blood Drive Volunteer will ensure that blood donors have an exceptional experience from the moment they arrive until the time they leave.

Responsibilities include :

• Welcome and check-in donors.
• Explain the donation process as necessary and answer any questions donors may have.
• Ensure each donor reads pre-donation materials
• Offer promotional items when available
• Encourage donors to donate the best product for their blood type for maximum impact
• Manage donor flow
• Provide excellent customer service
• Set up and maintain cleanliness in Reception and Refreshment / Hospitality areas
• Ensure Refreshment / Hospitality area is clean, restocked, and donors are re-hydrated after donation procedure.
• Check if donor was provided post-donation information before leaving the drive
• Report possible adverse post-donation physical reactions to staff.

Qualifications / Requirements :

I’ve listed below some steps to start your application.

Once logged in, the system will prompt you to begin the intake process through a list of self-paced steps.