Description : Job Summary :
Responsible for the internal (company) and external (customer) coordination of all activities and
documentation necessary and required for international and domestic product shipments. Additional
responsibilities include the coordination of priorities for shipping and packaging processes to meet on
time delivery goals, scheduling and maintaining the internal company shipment calendar, preparation of
all documentation necessary for the external processing of Letters of Credit, and documentation and
record keeping of all outgoing customer shipments.
Essential Duties and Responsibilities :
To perform this job successfully, a qualified individual must be able to perform each essential duty
satisfactorily either with or without reasonable accommodation. The requirements listed in this job
description document are representative of the knowledge, skill, and / or ability required.
Coordination and determination of best method of shipment with the customer
Effectively communicate and partner with Commercial department to ensure customer
specifications / expectations / communications are carried out to the highest standard
Examine outgoing shipments to ensure shipments meet specifications and documentation
requirements and on-time delivery
Plan and direct flow of finished product traffic moving to overseas destinations
Inspect invoices and shipping manifests to ensure compliance with tariff and customs regulations
Prepare shipping and customs documentation for all exports
Order shipping materials required for packaging and shipments : dry ice, LD3s etc.as required.
Review all freight invoices for accuracy
Contact carrier representative to make arrangements and issue instructions for loading products
Prioritize shipping orders to inform ship method and time of carrier arrival
Prepares product for packaging and delivery i.e. : packaging, carton labels, Assists in dry ice,
shrink-wrap, and thermal wrap (as needed)
Maintains accuracy of Finished Label inventory
Perform other clerical tasks such as preparing customer correspondence and maintaining files
Communicate with customers by phone, in person, fax, or e-mail.
Address complaints concerning billing or product received, referring complaints to designated
departments for investigation
Maintain files for customer orders and all activity (shipments, inquiries, complaints) including
sample-related
Maintain accurate shipping calendar and work with Quality Control and Manufacturing to set
priorities to meet ship dates
Update / maintain list of current part numbers for billable products.
Maintain files for TSA screened shipments; send monthly activity report to TSA.
Maintains good communication and working relationships with all departments and effectively
functions within a team environment
Packages consignments according to shipping schedule and business needs
Maintains and adheres to all facility safety policies and procedures.
Effectively plans and utilizes time and resources to meet business needs and achieve business
objectives.
Maintains work area organization and documentation to satisfy ISO and GMP standards.
Exhibits professional etiquette that exemplifies the values of the organization
Job Requirements
Preferred Education : Minimum of a High School Diploma, GED, or 2 year college
degree
Preferred Work Experience (years) : and 2-4 years of experience working in a warehouse environment
in handling inventory control, packaging and shipping duties of an
international manufacturing company. Experience working with
customers (both written and verbal) in a Quality Based Company
(ISO 9001 / cGMP).
Enable Skills-Based Hiring
No
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Additional Details
Senior Clerk • Hauppauge, NY, United States