Talent.com
Restaurant Shift Leader

Restaurant Shift Leader

Virginia Belly Ventures, LLCHarrisonburg, VA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Job Title : Shift Leader

Department / Function : Operations

Location : Field, in Shop

Report to : General Manager / Assistant Manager

Details : Nonexempt

Travel Requirements : Rarely

GENERAL DESCRIPTION

Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to :

FOCUS

People

  • Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening / closing duties), providing feedback and training.
  • Know and support appropriate personnel policies, labor laws and safety procedures.
  • Ensure all security procedures are executed (safe procedures, open / close procedures etc.)
  • Transitions into opening / closing duties.

Customers

  • Make customers really happy.
  • Resolve customer complaints / issues.
  • Empowers Associates to make sure all customers leave happy.
  • Execute and support all food safety requirements and practices.

    • Sales

  • Lead Associates to open, transition, and close shifts without supervision.
  • Manage and organize the line and delegate duties to Associates.
  • Know and uphold standards for product quality.
  • Work the line as needed.
  • Ensure back-of-the-house procedural standards are met.
  • Promote sales on the shift through executing the marketing plan within the four walls.

    • Profits

  • Control food costs, labor, waste, and cash on the shift.
  • Count drawers and follow proper daily cash handling procedures.

    • ESSENTIAL PHYSICAL FUNCTIONS

  • Must have the ability / stamina to work a minimum of 40 hours a week.
  • Ability to stand / walk for 8-9 hours per day and sit for 1-2 hours per day.
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish.
  • Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.

    • EXPERIENE, EDUCATION AND BEHAVIORS

  • Must represent Potbelly Advantage and Our Values.
  • Minimum of 1 year supervisory experience in a restaurant or retail environment.
  • Minimum educational requirement : High School degree.
  • Must be able to work a minimum of 2 opens and / or closes per week.
  • As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
  • Exceptional customer service skills.
  • Strong communication skills, both written and verbal.
  • Strong organizational skills and the ability to multi-task.
  • Strong interpersonal skills.
  • Ability to train and coach others.
  • Must be able to demonstrate strong leadership skills at all times.
  • Must be a strong team-player.
  • Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
    • serp_jobs.job_alerts.create_a_job

    Restaurant Shift Leader • Harrisonburg, VA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Sanitation Supervisor

    Sanitation Supervisor

    Pilgrim'sQuicksburg, Virginia, United States
    serp_jobs.job_card.full_time
    USDA for production operations.This position is responsible for plant-wide cleaning.MUST BE WILLING TO WORK ANY SHIFT!.ESSENTIAL DUTIES & RESPONSIBILITIES : . Manage activities of workers engaged ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Wendy's Team Member

    Wendy's Team Member

    Pilot CompanyRaphine, VA, United States
    serp_jobs.job_card.full_time +1
    Pay Rates Starting between : $12.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    Panda Restaurant GroupHarrisonburg, VA, US
    serp_jobs.job_card.full_time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Certified Occupational Therapy Assistant - $1,778 per week

    Travel Certified Occupational Therapy Assistant - $1,778 per week

    Synergy Medical StaffingFranklin, WV, United States
    serp_jobs.job_card.permanent
    Synergy Medical Staffing is seeking a travel Certified Occupational Therapy Assistant for a travel job in Franklin, West Virginia. Job Description & Requirements.Certified Occupational Therapy Assis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Dining Manager

    Dining Manager

    Hardee'sHarrisonburg, VA, US
    serp_jobs.job_card.full_time
    Click HERE to Apply!Job Title - Restaurant Manager / Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every si...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel Certified Occupational Therapy Assistant - $1,688 per week

    Travel Certified Occupational Therapy Assistant - $1,688 per week

    Ardor Health SolutionsFranklin, WV, United States
    serp_jobs.job_card.full_time
    Ardor Health Solutions is seeking a travel Certified Occupational Therapy Assistant for a travel job in Franklin, West Virginia. Job Description & Requirements.Certified Occupational Therapy Assista...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Deliver Food with Gopuff - No Riders, No Restaurants

    Deliver Food with Gopuff - No Riders, No Restaurants

    GoPuffIvy, VA, US
    serp_jobs.job_card.part_time +1
    Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Certified Occupational Therapy Assistant - $1,452 per week

    Travel Certified Occupational Therapy Assistant - $1,452 per week

    Centra Healthcare AlliedFranklin, WV, United States
    serp_jobs.job_card.full_time
    Centra Healthcare Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Franklin, West Virginia. Job Description & Requirements.Certified Occupational Therapy Assis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist - $1,701 per week

    Travel Occupational Therapist - $1,701 per week

    GLC On-The-GoFranklin, WV, United States
    serp_jobs.job_card.full_time
    GLC On-The-Go is seeking a travel Occupational Therapist for a travel job in Franklin, West Virginia.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (subj...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Deli Production Team Member

    Deli Production Team Member

    Pilot CompanyRaphine, VA, United States
    serp_jobs.job_card.full_time +1
    Pay Rates Starting between : $13.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Team Member - #701

    Store Team Member - #701

    Sheetz, IncMount Jackson, VA, US
    serp_jobs.job_card.full_time
    Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN!. We call this role a ‘team member’ because that’s w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cook - Univ. of Virginia-Catering

    Cook - Univ. of Virginia-Catering

    AramarkUniversity, VA, US
    serp_jobs.job_card.full_time
    Job Description UVA Dine is seeking a dedicated Cook to join our team at John Paul Jones Arena, with a focus on providing high-quality, nutritious meals for our student-athletes.This position is vi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Certified Occupational Therapy Assistant – LTC / SNF - $1,540 per week

    Travel Certified Occupational Therapy Assistant – LTC / SNF - $1,540 per week

    Core Medical GroupFranklin, WV, United States
    serp_jobs.job_card.permanent +1
    Core Medical Group is seeking a travel Long Term Care (LTC) Certified Occupational Therapy Assistant for a travel job in Franklin, West Virginia. Job Description & Requirements.Certified Occupationa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel Certified Occupational Therapy Assistant - $1,470 per week

    Travel Certified Occupational Therapy Assistant - $1,470 per week

    Techlink Systems Inc.Franklin, WV, United States
    serp_jobs.job_card.full_time
    Certified Occupational Therapy Assistant for a travel job in Franklin, West Virginia.Job Description & Requirements.Certified Occupational Therapy Assistant. Job Title : Certified Occupational Therap...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Gopuff Delivery Driver Partner - No Riders, No Restaurants

    Gopuff Delivery Driver Partner - No Riders, No Restaurants

    GoPuffWhite Hall, VA, US
    serp_jobs.job_card.part_time +1
    Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Restaurant Breakfast Manager - Team Leadership

    Restaurant Breakfast Manager - Team Leadership

    Hardee'sHarrisonburg, VA, US
    serp_jobs.job_card.full_time
    Click HERE to Apply!Job Title - Restaurant Manager / Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every si...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Onboarding Supervisor 2ND Shift

    Onboarding Supervisor 2ND Shift

    Pilgrim'sPenn Laird, VA, United States
    serp_jobs.job_card.full_time
    This position will supervise training at all levels and will work with employment, labor relations, affirmative action and other HR activities. ESSENTIAL DUTIES & RESPONSIBILITIES.Oversees training ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Manager, Gaston Food Hub - UVA-Brandon Ave

    Assistant Manager, Gaston Food Hub - UVA-Brandon Ave

    AramarkNewcomb Hall, VA, US
    serp_jobs.job_card.full_time
    Job Description Gaston Food Hub is a dynamic and innovative dining destination featuring four unique concepts : The Den by Denny's, Bodega, Launch Test Kitchen, and Whisk Pastry and Bake Shop.The As...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days