Care Advocate

A company is looking for a Care Advocate.

Key Responsibilities

Conduct high-volume outbound calls and multichannel outreach to introduce services and support program enrollment

Build trust and rapport with patients using active listening and a compassionate approach

Document patient interactions accurately and meet performance targets related to outreach and engagement

Required Qualifications

Experience in outbound call center, inside sales, or patient engagement roles, preferably in healthcare

Ability to manage high call volumes while maintaining empathy and accuracy

Comfortable working with productivity targets in a fast-paced environment

High comfort level with technology, including Google Suite and CRMs

Ability to collaborate effectively with multidisciplinary teams