Job Description
Job Description
Position Summary :
The Donor Engagement Coordinator is responsible for assisting with various components of the Development team, including : donor stewardship; donor cultivation; annual giving; donor engagement plan, communication and activities; and event support to ensure the success of the organization's development goals.
Responsibilities : Donor Stewardship
- Checks donations in receivables log weekly for accuracy and proper gift description and coding.
- Works alongside Database Coordinator to ensure gifts and pledges are recorded in Charity Engine donor CRM.
- Drafts and edits thank-you letters and acknowledgments to donors to ensure donors are thanked quickly and in a meaningful manner.
- Works alongside VP of Development to coordinate stewardship efforts and develop appropriate stewardship plans for donors, including follow-up phone calls with donors to thank them, sending them additional information and setting up site visits with leadership and program staff as appropriate.
- Works alongside VP of Development and Database Coordinator to implement and track a donor engagement plan for targeted donor groups using donor CRM automation and multi-channel communications.
Donor Cultivation
Analyzes existing donor history to identify opportunities to renew and upgrade giving and implement a sustainer donor model.Works alongside VP of Development to assist with research for funding opportunities for new donors.Facilitates donor engagement strategies such as in-person visits and recognition opportunities for targeted donors and donor groups.Works alongside Events & Donor Relations Coordinator to manage donor affinity groups such as the Women’s Giving Collective and event committees responsible for revenue-generating activities.Works alongside VP of Development to prepare donor pledges and gift agreements.Works alongside VP of Development and Database Coordinator to track donor data and trends, to inform the organization’s annual development plan and donor tracking.Special Events
Attends and supports special events across the Development department, with an emphasis on sponsor recognition and special event follow-up strategy.Assists Development team with preparing for signature events, supporting committee meetings, soliciting auction items, and other assignments as needed to execute successful events.Works alongside Events & Donor Relations Coordinator to ensure confirmed sponsors are invoiced and acknowledged in a timely manner.Assists with any other related duties as necessary to ensure the smooth running and efficiency of the Development department and Easterseals South Florida.Other Responsibilities
Ensures confidentiality with all information; as well as the security and safety of all documents / checks.Ensures the safety of staff, volunteers, visitors and individuals receiving services at ESSF.Qualifications :
Minimum Bachelor's degree required, master's degree preferred.Minimum of two years’ relevant work experience in a nonprofit, marketing or fundraising environment.Skills and Requirements :
Experience with donor CRM software preferred.Basic knowledge of donor services, tax receipt and acknowledgement production and process.Excellent phone, written and oral communication skills.Outstanding organization skills, including managing multiple tasks simultaneously.Ability to work a flexible schedule, including evening and weekend eventsCommitment to do the right thing all the time.Accountable and holds others accountable.Caring, self-motivated, and dependable.Physical Demands :
Lift, carry, push, pull, and otherwise move objects up to 50 poundsAbility to effectively communicate both written and verbalAbility to motivate staff, promote teamwork and build effective relationshipsHigh level of interpersonal, problem-solving, and analytical skillsAbility to maintain confidentiality regarding personal information of participants and staff