Account Resolution Specialist
Children's Healthcare of AtlantaAtlanta, GA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionSome college 1 year of experience in supervision 2 years of experience in insurance billing and / or collections with a general knowledge of hospital business office functions Knowledge of key Children's Healthcare of Atlanta patient accounting applications, e.g., EPIC Resolute, Dentrix Dental, Clearinghouse, or comparable system Associate's degree in healthcare-related field or equivalent experience. No professional certifications required Excellent customer service skills, including complaint resolution and de-escalation of irate customers Extensive knowledge of various types of business office functions, including insurance plans and hospital / professional claims types Working knowledge of Health Insurance Portability and Accountability Act privacy requirements Must have demonstrated excellent oral and written communication skills Must be proficient in using computers with a high degree of accuracy Acts as first-level escalation point for team by answering inbound calls and customer complaints calls passed on by Customer Service Representatives to ensure resolution. Acts as liaison to all other Patient Financial Services departments to resolve customer complaints. Functions as supervisor when manager is unavailable. Assists manager with staffing issues and coordinates and performs the activities of the Customer Service Representative. Trains all new Customer Service Representatives and trains / supports all staff regarding the use of software and proper customer service procedures. Monitors performance of the area to ensure compliance with established policies and procedures. Runs reports as needed to track performance. Participates actively in meetings / process improvement initiatives to support goal of the Customer Service department. Coordinates completion of all patient and insurance correspondence. Assist Supervisor and / or Manager with development of staff by : being available to teammates, acting as a resource to help complete complicated / complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. Provide Supervisor and / or Manager feedback on staff performance, educational needs, and workflow status.
Customer Service Representative
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture : People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Provides excellent customer service to all Children's Healthcare of Atlanta customers. Coordinates and performs all customer service activities, accepting supervisory responsibility when necessary. Functions as a working supervisor / team leader. Works in partnership with other members of the team to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.
Experience
- 3 years of experience in the healthcare industry
- 1 year of experience in automatic call distribution / call center environment
Preferred Qualifications
Education
Certification Summary
Knowledge, Skills, and Abilities
Job Responsibilities
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address : 1575 Northeast Expy NE
Job Family
Patient Financial Services
serp_jobs.job_alerts.create_a_job
Account Resolution Specialist • Atlanta, GA, US
Job_description.internal_linking.related_jobs
A company is looking for an Affiliate Account Specialist to join their team.Key Responsibilities Manage and onboard new affiliate partners for a seamless launch experience Prospect over 400 targ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Oncology Account Specialist (OAS).Ready to make a difference in the lives of patients with Lung cancer? As an Oncology Account Specialist (OAS) in Atlanta market for the Lung Cancer team, you'll be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Under direct supervision, provides full account management support to business, commercial, industrial, national, and / or government customers.
Handles customer requests and complaints and interfaces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Account Resolution I Representative.How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor eve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Northside Hospital Opportunity.Northside Hospital is award-winning, state-of-the-art, and continually growing.Constantly expanding the quality and reach of our care to our patients and communities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Focus on the core content of the job post, removing all unnecessary metadata, navigation mentions, and extraneous details.
The goal is to present a clean, beautiful, and high-signal-to-noise-ratio j...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Circle 75 Pkwy Ste 200, Atlanta, GA 30339.Step into a pivotal role where you'll drive account enrollment processes and transaction management while supporting critical billing operations.This ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Associate Operations Account Specialist.Travelers brings together people with different backgrounds and perspectives.We enable new ideas, innovation and a culture in which employees feel valued, re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Overview : The Account Specialist will be responsible for overseeing account enrollment processes, managing transactions, and providing crucial support in billing operations.This versatile role ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a No-Fault Account Specialist.Key Responsibilities Manage account follow-up for no-fault cases, ensuring timely authorization and claim resolution Communicate with clini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Senior Account Reimbursement Specialist (Hospital Billing).Key Responsibilities Processes claims, payments, adjustments, refunds, denials, and unpaid patient and insura...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries.
As a recognized leader in the multifam...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Specialist, Account Management.Key Responsibilities Drive the success of client campaigns by collaborating with operations and sales teams Participate in client campai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Job Title : Account Specialist / Loan Processor.Take the next step in your career now, scroll down to read the full role description and make your application.
Location : Kennesaw, GA | Hybrid after 6...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Global Account Sales Specialist (remote).Key Responsibilities Drive strategic engagement and revenue growth with key global clients Manage long-term partnerships and s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
CallRail is looking for an Account Specialist that will work with our highest value customers, including healthcare, legal, financial services, and real estate.
The Account Executive team is a core ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a New Accounts Specialist responsible for processing new customer applications and supporting the onboarding process.
Key Responsibilities Review customer applications and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Affiliate Account Specialist
VirtualVocationsAlpharetta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Oncology Account Specialist (Lung) Atlanta, GA
AstraZenecaAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Specialist, Assoc
Abacus Service CorporationAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales Account Executive - Remote
Riverside PaymentsDouglasville, Georgia, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Resolution 1 MGBO
Wellstar Health System, Inc.Marietta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Support Specialist - Perimeter North Medical Associates Atlanta
Northside HospitalAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Management Specialist
Hub GroupAtlanta, GA, USserp_jobs.job_card.full_time
Account Specialist, Assoc 3W57WR48
AP Recruiters & AssociatesAtlanta, Georgia, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Underwriting Associate Operations Account Specialist - Large Construction Accounts
TravelersAlpharetta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Specialist, Assoc
StaffingAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
No-Fault Account Specialist
VirtualVocationsAtlanta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Account Reimbursement Specialist
VirtualVocationsNorcross, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Settlement Specialist - Atlanta, GA
CortlandAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Management Specialist
VirtualVocationsNorcross, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Specialist (Call Center Agent)
Max Touch ServicesKennesaw, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Global Account Sales Specialist
VirtualVocationsNorcross, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Account Specialist
CallRailAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Series 3 Licensed New Accounts Specialist
VirtualVocationsAlpharetta, Georgia, United Statesserp_jobs.job_card.full_time