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Insurance Specialist

Insurance Specialist

CornerStone StaffingFort Worth, TX, US
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Insurance Specialist – Temp

Location Fort Worth, TX | Remote – must reside in the Dallas-Fort Worth area

Compensation & Schedule

  • $20.00 – $24.00 per hour
  • Monday to Friday, 8 : 00 AM – 5 : 00 PM
  • W2, Temporary (expected to conclude February 2026)
  • Start Date : ASAP

ROLE IMPACT

As a critical member of the insurance operations team, the Insurance Specialist ensures accuracy and compliance in managing escrow / tax impound accounts. This role plays a key part in safeguarding both customer satisfaction and regulatory alignment by processing, updating, and reconciling insurance data tied to residential mortgage servicing.

KEY RESPONSIBILITIES

  • Process and research insurance disbursements, lender-placed coverage, and exception items
  • Maintain accurate insurance records and update policies upon renewal or change
  • Manage insurance vendor communications and maintain good working relationships
  • Answer inbound calls, make outbound follow-ups, and resolve customer concerns
  • Reconcile escrow accounts, research refunds, and issue required letters to all stakeholders

    • MINIMUM QUALIFICATIONS

  • 1+ years of experience with residential mortgage insurance and escrow
  • Working knowledge of PMI, FHA, and HUD MI
  • Experience using MSP mortgage servicing platform
  • High attention to detail with strong organizational and customer service skills

    • CORE TOOLS & SYSTEMS

  • MSP (Mortgage Servicing Platform)
  • Microsoft Excel
  • Microsoft Word
  • 10-Key
  • EDI systems
  • Internal ticketing or audit systems

    • PREFERRED SKILLS

  • Prior experience handling high call volume in a financial services environment
  • Background in vendor management or compliance documentation
  • Bilingual proficiency (English / Spanish)

    • By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at :

    https : / / www.cornerstonestaffing.com / privacy

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    Insurance Specialist • Fort Worth, TX, US