Dispatcher (Pleasanton)

Jazz Home Servicesis a top-notch Northern California contractor focused on providing significant value to our residential customers. Weve been in business for 30+ years, and our growth continues due to our excellent reputation and company culture.TheDispatcheris responsible for dispatching technicians, addressing inquiries, resolving issues, and offering support related to HVAC / Plumbing products and services.Benefits : 401(k)Dental insuranceEmployee discountHealth insurancePaid time offVision insuranceWhat you will do : Dispatch our technicians to customer homesBooking in-bound calls, emails to customersSelling products and services to existing customersHandle calls from over-flowDispatching maintenance technicians to customersWhat you bring : 1+ years of customer service1+ year of call center experience1+ year of dispatching experienceStrong attention to detailConscientious, team playerHonesty, integrity, quality craftsmanship, and a good attitudeFlexible availability, reliable transportationComputer / software knowledge a plusPhysical Demands : Stand / Sit : Must be able to remain in stationary position 50% of theMay be required to bend, climb (Stairs / Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and runMay be required to drive and sit for long periods of timeMay be required to maneuver up to 25 lb. by lifting, carrying or pushingPay Transparency : The starting rate for this opportunity ranges from$26-$30 plus bonuses, based on experience. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands.Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidates salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rating based on location and experience.We are an equal opportunity employer. We provide equal employment opportunities to everyone, regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.