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Salesforce Service Cloud Engineer

Salesforce Service Cloud Engineer

Aquinas ConsultingBethesda, MD, US
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Job Description

Job Description

Aquinas Consulting is currently looking to fill a Hybrid Salesforce Service Cloud Engineer job for our direct client in the hospitality and tourism industry. The ideal candidate for this role will be an experienced engineer with a proven track record of implementing Salesforce Service Cloud and integrating it into large enterprise solutions. This engineer will serve as a service delivery and sales subject matter expert, contributing to technical design, development, and testing while collaborating with various partners and service providers. Strong communication skills and a positive attitude are essential for thriving in a highly matrixed environment, alongside the required Salesforce Service Cloud technical expertise. The candidate should be flexible and must be an engaging team player.

Requirements :

  • Leverage Salesforce Service expertise to act as technical architect and hands-on Salesforce engineer
  • Must not be afraid to ask questions or adverse to being asked questions; willing to share experiences and explain alternative solutions
  • Deliver technical solutions with focus on security, authentication, scalability and performance
  • Ability to work independently or on a team
  • Serve as lead Salesforce developer, ensuring adherence to best practices and quality standards and coaching and mentoring team members
  • Strong communication and collaboration skills within a team environment
  • Ability to work in an Enterprise Agile / Transitioning development environment
  • Review and approve design documents, code reviews, test plans, and deployment plans
  • Make informed decisions on architectural design, considering tradeoffs, benefits, and recommendations
  • Provides consultation for routine and complex systems development
  • Coordinates with Operations and Infrastructure Delivery teams for deployment and production support activities
  • Collaborate with business analysts and product managers to understand requirements and translate into solutions

Education and Experience Requirements :

  • Bachelor’s degree in computer science or equivalent years of experience and / or certification
  • 6+ years of experience and in-depth knowledge of Salesforce administration and development; security, standard objects, reports / dashboards, Knowledge, data management, and sandbox environments
  • Minimum 3-5+ years of experience with consuming web services
  • 1-2+ years of experience Lightning framework (Aura, LWC)
  • Strong understanding of lightning flows and trigger framework

    • Technical Requirements :

  • Expertise in programming languages and methodologies (e.g., Java and Apex)
  • Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and / or Ajax
  • Proficiency in integrating Salesforce with other applications using Connected Apps and APIs
  • Strong understanding of SDLC methodologies (Agile, SCRUM, other)
  • Strong understanding of lightning flows and trigger framework
  • Expertise in programming languages and methodologies (e.g., Java and Apex)
  • Other Qualifications
  • An unbridled curiosity and interest in problem solving and iterative development
  • Salesforce developer / architect / admin certifications including Salesforce Einstein certifications are pluses
  • Experience in development of hotel property applications
  • Leadership experience in a sourced environment

    • If you are interested in this HYBRID Salesforce Service Cloud Engineer job, please apply now to be connected with a member of our team.

    Please note : Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and / or text message regarding this and similar job opportunities.

    Aquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. We take pride in 20 years of service to our clients, our hiring managers, our consultants, and our local community. Aquinas is an affirmative action, equal opportunity employer and committed to considering all qualified applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. www.aquinasconsulting.com

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    Salesforce Engineer • Bethesda, MD, US