Retail Associate
Ross StoresDenver, CO, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionUnderstands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment. Treats all customers and associates with respect and courtesy; is friendly and professional at all times. Assists customers in any way necessary - is register-trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner. Provides prompt and efficient responses to customers at all times. Represents and supports the company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas. Maintains a professional appearance and adheres to the company's dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean, and organized store. Expedites newly received merchandise receipts to the sales floor with a sense of urgency. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. Demonstrates integrity and honesty in all interactions with associates and customers. Follows all Mark-Out-of-Stock (MOS) policies. Follows all policies and procedures concerning cash, check, charge card and refund transactions. Demonstrates a sense of urgency to efficiently perform their role. Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to use all store equipment, including PDTs, registers, and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull, and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts : Ability to regularly push, pull, and lift more than 20 pounds.
Retail Associate
Our values start with our people, join a team that values you! Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience :
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
General Purpose : The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation.
Essential Functions :
Competencies :
Qualifications and Special Skills Required :
Physical Requirements / ADA :
Supervisory Responsibilities : None
Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer.
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