Sr Director, UX Job at CDK Global in Austin

About CDK Global CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

The Role : Sr Dir, UX (US-REMOTE)

We are seeking a strategic, business-minded UX leader to serve as our Sr Director, UX, bringing a unique blend of product strategy, UX leadership, and enterprise thinking to elevate the user experience across CDK’s comprehensive suite of products and solutions. This role is ideal for someone who has evolved from product into UX leadership, and who understands how to drive business outcomes through design. The successful candidate will be a visionary leader who can unify the product experience, integrate AI capabilities to streamline workflows, and deliver intelligent, customer-centric solutions that support CDK’s broader business strategy.

Essential Functions And Responsibilities

Strategic Leadership & Vision

• Business-Aligned UX Strategy : Develop and maintain a UX strategy that directly supports CDK’s business goals, leveraging product management principles to ensure market-driven, outcome-oriented design decisions.
• AI Integration Strategy : Lead the integration of AI across the user experience to optimize workflows, eliminate friction, and deliver actionable insights that enhance customer productivity.
• Enterprise-Wide Impact : Drive consistency and synergy across all CDK products, identifying opportunities for UX to influence business performance and customer satisfaction.

Team Leadership & Development

Research & User-Centered Design

Cross-Functional Collaboration

Measurement & Optimization

Design & Development Excellence

Inclusive Design & Operations

Qualifications And Skills

Education & Experience

Leadership & Strategic Impact

Technical & Design Skills

Collaboration & Communication

Attributes That Elevate – Differentiators

Base Salary : $220,000 - $250,000

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and / or other applicable incentive compensation plans. We offer Medical, dental, and vision benefits in addition to :

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

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